What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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A. A.
28 May 2024
Verified review
Collected and verified by Verified Reviews
It's so tempting, you want to buy everything

Clair on a envie de tout acheter
Experience from: 21 May 2024
Originally published on cristel.com (fr)
A. A.
27 May 2024
Verified review
Collected and verified by Verified Reviews
It's easy to find what you're looking for.

On trouve facilement ce que l’on cherche.
Experience from: 16 May 2024
Originally published on cristel.com (fr)
A. A.
26 May 2024
Verified review
Collected and verified by Verified Reviews
The photos match the reality of the products. No disappointment upon arrival.

Les photos correspondent à la réalité des produits. Par as de déception à l'arrivée.
Experience from: 15 May 2024
Originally published on cristel.com (fr)
A. A.
25 May 2024
Verified review
Collected and verified by Verified Reviews
The checkout process could be improved. I entered the wrong delivery address because it wasn't straightforward.

The check out process could be improved. I put in the wrong delivery address because it wasn't straight forward.
Experience from: 14 May 2024
Originally published on cristel.com (fr)
A. A.
25 May 2024
Verified review
Collected and verified by Verified Reviews
Very good, impeccable service, careful and attentive. I recommend!

Très bien, service impeccable, soigneux et attentif. Je recommande !
Experience from: 14 May 2024
Originally published on cristel.com (fr)
A. A.
25 May 2024
Verified review
Collected and verified by Verified Reviews
Quality products, the delivery, the packaging, everything is perfect!

Produits de qualité, La livraison, l'emballage, tout est parfait!
Experience from: 17 May 2024
Originally published on cristel.com (fr)
A. A.
24 May 2024
Verified review
Collected and verified by Verified Reviews
Very good

Tres bien
Experience from: 17 May 2024
Originally published on cristel.com (fr)
A. A.
24 May 2024
Verified review
Collected and verified by Verified Reviews
site full of information

site plein d'informations
Experience from: 13 May 2024
Originally published on cristel.com (fr)
A. A.
24 May 2024
Verified review
Collected and verified by Verified Reviews
good

bien
Experience from: 13 May 2024
Originally published on cristel.com (fr)
A. A.
22 May 2024
Verified review
Collected and verified by Verified Reviews
Very well-made site

Site très bien fait
Experience from: 15 May 2024
Originally published on cristel.com (fr)
A. A.
22 May 2024
Verified review
Collected and verified by Verified Reviews
Superb, very well made, pleasant and easy to use.

superbe, très bien fait, agréable et facile à utiliser.
Experience from: 15 May 2024
Originally published on cristel.com (fr)
A. A.
22 May 2024
Verified review
Collected and verified by Verified Reviews
Several CRISTEL products already ordered, fast delivery, in good condition, and always quality products.

Plusieurs produits CRISTEL déjà commandés, livraison rapide, dans de bonnes conditions, et toujours des produits de qualité.
Experience from: 15 May 2024
Originally published on cristel.com (fr)
A. A.
21 May 2024
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 14 May 2024
Originally published on cristel.com (fr)
A. A.
20 May 2024
Verified review
Collected and verified by Verified Reviews
Very clear website, quick and relevant answer to the question I asked customer service. Excellent delivery

Site très clair, réponse rapide et pertinente à la question que j’ai posée au service client. Excellente livraison
Experience from: 13 May 2024
Originally published on cristel.com (fr)
A. A.
20 May 2024
Verified review
Collected and verified by Verified Reviews
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Experience from: 13 May 2024
Originally published on cristel.com (fr)
A. A.
20 May 2024
Verified review
Collected and verified by Verified Reviews
Very satisfied with the site

Très satisfaite du site
Experience from: 13 May 2024
Originally published on cristel.com (fr)
A. A.
20 May 2024
Verified review
Collected and verified by Verified Reviews
Site easy to access, fast and perfect delivery

Site facile d'accès, livraison rapide et parfaite
Experience from: 13 May 2024
Originally published on cristel.com (fr)
A. A.
18 May 2024
Verified review
Collected and verified by Verified Reviews
very good products

très bons produits
Experience from: 7 May 2024
Originally published on cristel.com (fr)
A. A.
18 May 2024
Verified review
Collected and verified by Verified Reviews
Very well-built site.

Site très bien construit.
Experience from: 7 May 2024
Originally published on cristel.com (fr)
A. A.
18 May 2024
Verified review
Collected and verified by Verified Reviews
Excellent site and perfect French, very good quality products

Excellent site et français parfait produits de très bonne qualités
Experience from: 6 May 2024
Originally published on cristel.com (fr)