What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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A. A.
13 Jun 2024
Verified review
Collected and verified by Verified Reviews
PERFECT

PERFECT
Experience from: 3 Jun 2024
Originally published on cristel.com (fr)
A. A.
13 Jun 2024
Verified review
Collected and verified by Verified Reviews
Received very well!

Très bien reçu !
Experience from: 29 May 2024
Originally published on cristel.com (fr)
A. A.
13 Jun 2024
Verified review
Collected and verified by Verified Reviews
Very well-made site with good advice, good recipes, and also a lot of information about the products.

Site très bien fait avec de bons conseils, de bonnes recettes et aussi beaucoup d'informations sur les produits.
Experience from: 30 May 2024
Originally published on cristel.com (fr)
A. A.
13 Jun 2024
Verified review
Collected and verified by Verified Reviews
Excellent quality

Excellente qualite
Experience from: 29 May 2024
Originally published on cristel.com (fr)
A. A.
13 Jun 2024
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 31 May 2024
Originally published on cristel.com (fr)
A. A.
13 Jun 2024
Verified review
Collected and verified by Verified Reviews
Efficient return, very good support and good contact for great products.

Retour efficace, très bonne prise en charge et bon contact pour de supers produits.
Experience from: 24 May 2024
Originally published on cristel.com (fr)
A. A.
13 Jun 2024
Verified review
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Perfect!

Parfait !!!
Experience from: 31 May 2024
Originally published on cristel.com (fr)
A. A.
13 Jun 2024
Verified review
Collected and verified by Verified Reviews
Not clear

Pas clair
Experience from: 29 May 2024
Originally published on cristel.com (fr)
A. A.
13 Jun 2024
Verified review
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The website is well-designed, easy to browse, to order from, and secure

Le site est bien fait, facile à consulter, à passer commande et sécurisé
Experience from: 29 May 2024
Originally published on cristel.com (fr)
A. A.
13 Jun 2024
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 30 May 2024
Originally published on cristel.com (fr)
A. A.
4 Jun 2024
Verified review
Collected and verified by Verified Reviews
Serious and reliable site, all good

Site sérieux et fiable , ras
Experience from: 28 May 2024
Originally published on cristel.com (fr)
A. A.
3 Jun 2024
Verified review
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Excellent product.

Excellent produit.
Experience from: 21 May 2024
Originally published on cristel.com (fr)
A. A.
3 Jun 2024
Verified review
Collected and verified by Verified Reviews
We easily found what we were looking for.

On y a trouvé facilement ce que nous cherchions.
Experience from: 27 May 2024
Originally published on cristel.com (fr)
A. A.
2 Jun 2024
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Fast shipping

Envoi rapide
Experience from: 22 May 2024
Originally published on cristel.com (fr)
A. A.
30 May 2024
Verified review
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User-friendly site, easy to use

Site convivial facile d'utilisation
Experience from: 23 May 2024
Originally published on cristel.com (fr)
A. A.
29 May 2024
Verified review
Collected and verified by Verified Reviews
In the standards when we talk about quality from the order to the use of the product.

Dans les standards quand on parle de qualité de la commande à l'utilisation du produit.
Experience from: 22 May 2024
Originally published on cristel.com (fr)
A. A.
29 May 2024
Verified review
Collected and verified by Verified Reviews
Easy-to-use site, fast delivery.

Site pratique, livraison rapide.
Experience from: 22 May 2024
Originally published on cristel.com (fr)
A. A.
29 May 2024
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Collected and verified by Verified Reviews
Nickel

Nickel
Experience from: 22 May 2024
Originally published on cristel.com (fr)
A. A.
29 May 2024
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Collected and verified by Verified Reviews
Good product, the package arrived without any problems in a very short time.

bon produit, le colis est arrivé sans problème dans un délai très bref
Experience from: 21 May 2024
Originally published on cristel.com (fr)
A. A.
29 May 2024
Verified review
Collected and verified by Verified Reviews
I'm not very good with certain websites. Cristel's is simple and easy, and my order was very easy.

Je ne suis pas très doué avec certains cite. Celui de Cristel est simple facile, pour ma commande ça a été très facile.
Experience from: 7 May 2024
Originally published on cristel.com (fr)