What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

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Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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A. A.
27 Jun 2024
Verified review
Collected and verified by Verified Reviews
Easy navigation

Navigation facile
Experience from: 19 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Collected and verified by Verified Reviews
Quality products, perfectly packaged shipment within a more than respected timeframe.

Des produit de qualité, un envoi emballé de manière parfaite dans un délai plus que respecté.
Experience from: 18 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Renowned, serious manufacturing

Fabrication renommée serieuse
Experience from: 13 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Perfect order as usual from Cristel. Top product and delivery in 48 hours

Commznde parfaite comme d’habitude chez Cristel. Produit au top et livraison en 48h
Experience from: 14 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Easy to clean, doesn't stick

Facile à nettoyer, ne colle pas
Experience from: 17 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Simple, practical, effective

Simple, pratique , efficace
Experience from: 14 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Very satisfied with the product sold and the service provided

Très satisfait du produit vendu et du service rendu
Experience from: 11 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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I've been cooking for over 50 years and nothing beats Cristel pots and pans. They are in Paris, in Deauville, and have been in the US for a very long time. They work on all stovetops, especially induction, where you find a lot of junk that doesn't work very well on induction. This equipment will last for decades and maybe hundreds of years. As a Doctor of Metallurgy, I find their manufacturing methods exceptional. Hats off in every respect. Their very high quality fully justifies their price.

Je fais la cuisine depuis de 50’ans et rien n’égale les casseroles Cristel . Elles sont à Paris à Deauville ont été très longtemps aux EU. Elles fonctionnent sur tout feu et spécialement l’induction ou on trouve beaucoup de camelote qui ne se couple pas très bien sur l’induction. Ce matériel durera des dizaines et peut être des centaines d’années. Docteur en métallurgie, je trouve leur modes de fabrication exceptionels Chapeau a tous points de vue. Leurs très grandes qualités justifient amplement leurs prix.
Experience from: 12 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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As expected

Conforme
Experience from: 12 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Fast delivery in solid packaging. High-quality product. Care instructions booklet, with recipes included.

Livraison rapide dans emballage solide. Produit de haute qualité. Livret d explication d entretien, avec recettes en plus.
Experience from: 12 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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A quality product made in France! The excellence of great restaurants at home. Easy to use on induction, fast and flexible heat diffusion. And what's more, no Teflon so no risk to health. I bought 3 pans of different diameters to cover all my needs. It's a bit expensive but it's for life. Finally, fast delivery to a pickup point. I recommend!

Un produit de qualité fabriqué en France ! L’excellence des grands restaurants chez soi. Facile d’utilisation sur induction, diffusion de la chaleur rapide et souple. Et en plus, pas de Téflon donc pas de risque pour la santé. J’ai pris 3 poêles de diamètre différent pour pouvoir couvrir tous mes besoins. C’est un peu cher mais c’est pour la vie. Enfin, une livraison rapide en point relais. Je recommande !
Experience from: 11 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Order sent in a few days. Very satisfied with the quality of the pans. I recommend.

Commande envoyée en quelques jours. Très satisfait de la qualité des casseroles. Je recommande.
Experience from: 11 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Matches my needs

Conforme à mon besoin
Experience from: 13 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Very satisfied as usual. Excellent product. Reliable delivery

Très satisfaite comme d’habitude. Excellent produit. Livraison fiable
Experience from: 11 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Always of the same good quality.

Toujours d'aussi bonne qualité.
Experience from: 13 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Easy-to-use site

Site facile à utiliser
Experience from: 12 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Very happy

tres contente
Experience from: 11 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Easy and functional navigation. But many products unavailable.

Navigation facile et fonctionnelle. Mais beaucoup de produits indisponibles.
Experience from: 7 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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Very good purchase. Happy with the equipment purchased.

Très bon achat.Content du matériel acheté.
Experience from: 11 Jun 2024
Originally published on cristel.com (fr)
A. A.
25 Jun 2024
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I haven't used it in its entirety. But for the use (on an induction hob) made, everything is great. I didn't expect its weight, which I found heavy at first, but with all the layers the saucepan has, that's not surprising. In short, it's great! I recommend the product as well as the brand and what's more, it's made in France.

Je ne l'ai pas utilisé dans son entièreté. Mais pour l'utilisation (sur plaque induction) faite, tout est top. Je ne m'attendais pas à son poids que j'ai trouvé lourd au début, mais avec toute les couches que la casserole dispose, cela n'est pas étonnant. Bref, elle est top ! Je recommande le produit comme la marque et en plus made in France
Experience from: 7 Jun 2024
Originally published on cristel.com (fr)