What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
28 Jul 2024
Verified review
Collected and verified by Verified Reviews
Fast shipping, top product. I recommend

Envoi rapide, produit au top... Je recommande
Experience from: 17 Jul 2024
Originally published on cristel.com (fr)
A. A.
28 Jul 2024
Verified review
Collected and verified by Verified Reviews
Pleasant site to visit

Site agréable à visiter
Experience from: 17 Jul 2024
Originally published on cristel.com (fr)
A. A.
27 Jul 2024
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 16 Jul 2024
Originally published on cristel.com (fr)
A. A.
27 Jul 2024
Verified review
Collected and verified by Verified Reviews
Functional and clear site, easy to navigate

Site fonctionnel et clair facile de navigation
Experience from: 19 Jul 2024
Originally published on cristel.com (fr)
A. A.
26 Jul 2024
Verified review
Collected and verified by Verified Reviews
Pleasant site, the items are well presented and you can easily find what you are looking for

Site agréable, les articles sont bien présentés et on trouve facilement ce que l'on recherche
Experience from: 19 Jul 2024
Originally published on cristel.com (fr)
A. A.
26 Jul 2024
Verified review
Collected and verified by Verified Reviews
Serious and fast website

site sérieux et rapide
Experience from: 19 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
Easy ordering, fast delivery, very good package protection, beautiful quality pans and stockpot.

Commande facile, rapidité de livraison, très bonne protection du colis, casseroles et faitout de très belle qualité.
Experience from: 17 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
Quality product, but that's not news, Cristel is known for that

Produit de qualité mais ce n’est pas une news, Cristel est reconnue pour cela
Experience from: 17 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
Fast shipping, well-protected package, perfect

Expédition rapide, colis bien protégé, parfait
Experience from: 16 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
Nothing to report, very good 👍

RAS très bien 👍
Experience from: 17 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
Everything is perfect from the order to the delivery

Tout est parfait depuis la commande jusqu'à la livraison
Experience from: 17 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
Smooth order, nothing to say

Commande fluide, rien à dire
Experience from: 16 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
VERY GOOD

TRES BIEN
Experience from: 11 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 9 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
Good transaction

Bonne transaction
Experience from: 11 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
It is perfect as I note later

Tt est parfait comme je le note par la suite
Experience from: 11 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
The products ordered are magnificent and of very good quality. Orders are processed and received very quickly. Nothing but positive things 👍

Les produits commandés sont magnifiques et de très belle qualité. Les commandes sont traitées et reçues très rapidement . Que du positif 👍👍
Experience from: 11 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
Very great satisfaction on all points: ease of ordering and payment; speed of order fulfillment and delivery. The quality of service is equal to that of your products. Well done!

très grande satisfaction sur tous les points : facilité de commander et de procéder au paiement ; ;rapidité d'exécution de la commande et de sa livraison . La qualité de service est égale à celle de vos produits. Bravo !!!
Experience from: 11 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
A perfect site. Impeccable delivery. I highly recommend.

Un site parfait. Une livraison impeccable. Je recommande vivement.
Experience from: 11 Jul 2024
Originally published on cristel.com (fr)
A. A.
24 Jul 2024
Verified review
Collected and verified by Verified Reviews
Unmatched.

Inégalé.
Experience from: 15 Jul 2024
Originally published on cristel.com (fr)