What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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5 ★

C. H.
12 Sept 2024
Verified review
Collected and verified by Verified Reviews
Everything is perfect.

Tout est parfait.
Experience from: 5 Sept 2024
Originally published on cristel.com (fr)
M. P.
12 Sept 2024
Verified review
Collected and verified by Verified Reviews
Very clear website and fast delivery

site très clair et livraison rapide
Experience from: 3 Sept 2024
Originally published on cristel.com (fr)
B. T.
12 Sept 2024
Verified review
Collected and verified by Verified Reviews
Very good quality products, very effective maintenance items, I highly recommend them

Produits de très bonne qualité, articles d'entretien très efficaces, je recommande chaudement
Experience from: 5 Sept 2024
Originally published on cristel.com (fr)
C. J.
11 Sept 2024
Verified review
Collected and verified by Verified Reviews
Clear enough to find the products

Suffisamment clair pour trouver les produits
Experience from: 4 Sept 2024
Originally published on cristel.com (fr)
Y. V.
10 Sept 2024
Verified review
Collected and verified by Verified Reviews
Nickel

Nickel
Experience from: 3 Sept 2024
Originally published on cristel.com (fr)
F. B.
10 Sept 2024
Verified review
Collected and verified by Verified Reviews
Efficient delivery; excellent product

Livraison efficace; produit excellent
Experience from: 3 Sept 2024
Originally published on cristel.com (fr)
J. B.
10 Sept 2024
Verified review
Collected and verified by Verified Reviews
Everything is perfect

ras tout est parfait
Experience from: 3 Sept 2024
Originally published on cristel.com (fr)
A. A.
9 Sept 2024
Verified review
Collected and verified by Verified Reviews
very good

très bien
Experience from: 28 Aug 2024
Originally published on cristel.com (fr)
L. V.
9 Sept 2024
Verified review
Collected and verified by Verified Reviews
The products appear to be of very good quality; I am delighted! The delivery (to a pickup point) was fast.

Les produits paraissent de très bonne qualité ; je suis ravie ! La livraison (en point relais) a été rapide.
Experience from: 2 Sept 2024
Originally published on cristel.com (fr)
A. A.
9 Sept 2024
Verified review
Collected and verified by Verified Reviews
It's always a pleasure to use Cristel products

Toujours un plaisir d’utiliser des produits Cristel
Experience from: 28 Aug 2024
Originally published on cristel.com (fr)
K. D.
9 Sept 2024
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 2 Sept 2024
Originally published on cristel.com (fr)
D. R.
6 Sept 2024
Verified review
Collected and verified by Verified Reviews
Tb.

Tb..
Experience from: 30 Aug 2024
Originally published on cristel.com (fr)
A. A.
5 Sept 2024
Verified review
Collected and verified by Verified Reviews
Great availability and easy to track the order. In my case, mine was not suitable for me and I was able to return the product and be quickly reimbursed.

Grande disponibilité et facilité à suivre la commande. en l’occurrence la mienne ne me convenait pas et j’ai pu retourner le produit et être rapidement remboursée.
Experience from: 26 Jul 2024
Originally published on cristel.com (fr)
A. A.
4 Sept 2024
Verified review
Collected and verified by Verified Reviews
The website is very user-friendly, practical, and product search is simple. The link regarding product availability is greatly appreciated.

Le site est très convivial, pratique et la recherche de produits est simple. Très appréciable, le lien sur la disponibilité des produits.
Experience from: 28 Aug 2024
Originally published on cristel.com (fr)
A. A.
4 Sept 2024
Verified review
Collected and verified by Verified Reviews
No problems to report.

Bien aucun problème à signaler
Experience from: 23 Aug 2024
Originally published on cristel.com (fr)
A. A.
4 Sept 2024
Verified review
Collected and verified by Verified Reviews
Clear and user-friendly site, excellent order tracking and delivery

Site clair et convivial, suivi et livraison de commande excellents
Experience from: 28 Aug 2024
Originally published on cristel.com (fr)
A. A.
3 Sept 2024
Verified review
Collected and verified by Verified Reviews
Easy-to-use site. Detailed order tracking.

Site facile à utiliser. Suivi détaillé des commandes.
Experience from: 26 Aug 2024
Originally published on cristel.com (fr)
A. A.
2 Sept 2024
Verified review
Collected and verified by Verified Reviews
Clear site, smooth navigation, good comparative description of product ranges to adjust budget and purchases to the intended use

Site clair, navigation fluide, bonne description comparative des gammes de produits pour ajuster son budget et ses achats à l’utilisation envisagée
Experience from: 22 Aug 2024
Originally published on cristel.com (fr)
A. A.
2 Sept 2024
Verified review
Collected and verified by Verified Reviews
Easy-to-use site with quality products.

Site facile à utiliser avec des produits de qualité.
Experience from: 26 Aug 2024
Originally published on cristel.com (fr)
A. A.
1 Sept 2024
Verified review
Collected and verified by Verified Reviews
Order correct and received quickly

Commande correcte et reçue rapidement
Experience from: 21 Aug 2024
Originally published on cristel.com (fr)