What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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S. C.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
Everything was perfect

Tout était parfait
Experience from: 15 Oct 2024
Originally published on cristel.com (fr)
M. P.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
Beautiful products and perfect service

de beaux produits et un service parfait
Experience from: 16 Oct 2024
Originally published on cristel.com (fr)
B. B.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
On mobile, it's not easy to choose the desired collection. Also, there's little information on the difference between the various collections.

sur mobile pas facile de choisir la collection souhaitée en outre peu d'infos sur la différence entre les diverses collections
Experience from: 10 Oct 2024
Originally published on cristel.com (fr)
X. C.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
Delivery as promised.

Livraison conforme à la promesse.
Experience from: 15 Oct 2024
Originally published on cristel.com (fr)
C. V.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
Very clear

tres clair
Experience from: 15 Oct 2024
Originally published on cristel.com (fr)
C. P.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
Very clear site, large selection. Very fast delivery

Site très clair grand choix. Livraison très rapide
Experience from: 9 Oct 2024
Originally published on cristel.com (fr)
O. M.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
I am delighted with the progress of my order and the choice of products.

Je suis ravi par le déroulement de ma commande, le choix des produits .
Experience from: 8 Oct 2024
Originally published on cristel.com (fr)
J. D.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
I encountered a problem. Cristel services resolved my issue. Efficient, like their products. Thank you

J’ai rencontré un problème. Les services Cristel ont réglé mon problème. Efficace, comme leurs produits. Merci
Experience from: 8 Oct 2024
Originally published on cristel.com (fr)
F. B.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
Order preparation and shipping very fast and careful!

Préparation et expédition de la commande très rapide et soignée!
Experience from: 10 Oct 2024
Originally published on cristel.com (fr)
E. M.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
Intuitive and clear site where it's easy to find what you're looking for

Site intuitif et clair où il est facile de trouver ce qu'on cherche
Experience from: 30 Sept 2024
Originally published on cristel.com (fr)
M. G.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
Very good, very fast

Très bien, Très rapide
Experience from: 8 Oct 2024
Originally published on cristel.com (fr)
S. W.
21 Oct 2024
Verified review
Collected and verified by Verified Reviews
I am very satisfied with the tracking of my order and the delivery.

Je suis très satisfaite du suivi de ma commande et de la livraison.
Experience from: 4 Oct 2024
Originally published on cristel.com (fr)
E. J.
21 Oct 2024
Verified review
Collected and verified by Verified Reviews
It is a totally unnecessary aberration to send a 10 x 10 cm product in a double box with the outer box measuring almost 50 cm! For goodness sake, make packages suitable for your products.

C'est une aberration totalement innécessaire que d'envoyer un produit de 10 x 10 cm dans un double carton avec, pour le acrton extérieur, des dimensions qui s'approchent des 50 cm!! De grâce, faites des colis adaptés à vos produits.
Experience from: 2 Oct 2024
Originally published on cristel.com (fr)
E. L.
21 Oct 2024
Verified review
Collected and verified by Verified Reviews
EXCELLENT PRODUCT AND FAST AND PERFECT DELIVERY

EXCELLENT PRODUIT ET LIVRAISON RAPIDE ET PARFAITE
Experience from: 7 Oct 2024
Originally published on cristel.com (fr)
M. P.
21 Oct 2024
Verified review
Collected and verified by Verified Reviews
Perfect in every way

parfait sur tous les plans
Experience from: 7 Oct 2024
Originally published on cristel.com (fr)
C. S.
21 Oct 2024
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Collected and verified by Verified Reviews
Perfect, nothing to complain about. Website easy to use with practical filters.

Parfait, rien à redire. Site internet facile à utiliser avec des filtres pratiques.
Experience from: 8 Oct 2024
Originally published on cristel.com (fr)
C. L.
21 Oct 2024
Verified review
Collected and verified by Verified Reviews
Very good experience

Très bien passé
Experience from: 7 Oct 2024
Originally published on cristel.com (fr)
G. P.
21 Oct 2024
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Collected and verified by Verified Reviews
On-time delivery, perfect packaging. Good presentation, very beautiful product.

Livraison à l'heure , Emballage parfait Bonne présentation produit très beau
Experience from: 1 Oct 2024
Originally published on cristel.com (fr)
P. P.
18 Oct 2024
Verified review
Collected and verified by Verified Reviews
Clear and well-designed site.

Site clair et bien conçu.
Experience from: 7 Oct 2024
Originally published on cristel.com (fr)
P. T.
18 Oct 2024
Verified review
Collected and verified by Verified Reviews
easy navigation on the site

navigation aisée dans le site
Experience from: 7 Oct 2024
Originally published on cristel.com (fr)