What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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C. B.
30 Oct 2024
Verified review
Collected and verified by Verified Reviews
Hello, I am satisfied with this order. The delivery was on time, the package in perfect condition

Bonjour, je suis satisfaite de cette commande. La livraison a été dans les délai, le colis en parfait état
Experience from: 23 Oct 2024
Originally published on cristel.com (fr)
J. R.
30 Oct 2024
Verified review
Collected and verified by Verified Reviews
Hello, We have had Cristel saucepans for at least 15 years, so it was without hesitation that we replaced our frying pans. Thank you

Bonjour, Nous avons des casseroles Cristel depuis 15 ans au moins, c'étais sans hésiter quand on à renouveler nos poêles. Merci
Experience from: 23 Oct 2024
Originally published on cristel.com (fr)
L. B.
30 Oct 2024
Verified review
Collected and verified by Verified Reviews
Very good quality. Fast delivery Very good customer service

Très bonne qualité. Livraison rapide très bon service client
Experience from: 14 Oct 2024
Originally published on cristel.com (fr)
H. B.
30 Oct 2024
Verified review
Collected and verified by Verified Reviews
Very good.

Très bien.
Experience from: 23 Oct 2024
Originally published on cristel.com (fr)
F. M.
29 Oct 2024
Verified review
Collected and verified by Verified Reviews
Simple, just how I like it.

simple, tout comme j'aime.
Experience from: 21 Oct 2024
Originally published on cristel.com (fr)
P. M.
29 Oct 2024
Verified review
Collected and verified by Verified Reviews
Easy-to-use site (clear, precise, fast)

Site pratique d' utilisation ( clarté, précis, rapide)
Experience from: 22 Oct 2024
Originally published on cristel.com (fr)
V. A.
29 Oct 2024
Verified review
Collected and verified by Verified Reviews
Clear and easy to use

clair et facile d'utilisation
Experience from: 22 Oct 2024
Originally published on cristel.com (fr)
M. J.
28 Oct 2024
Verified review
Collected and verified by Verified Reviews
Easy and pleasant navigation

Navigation facile et agréable
Experience from: 21 Oct 2024
Originally published on cristel.com (fr)
É. B.
28 Oct 2024
Verified review
Collected and verified by Verified Reviews
Delivery on time, product well packaged (perhaps a bit too much cardboard though). Nothing to complain about.

Livraison dans les temps, produit bien emballé (un peu trop de cartons même peut-être). Rien à redire.
Experience from: 21 Oct 2024
Originally published on cristel.com (fr)
P. L.
28 Oct 2024
Verified review
Collected and verified by Verified Reviews
Nothing to report.

RAS.
Experience from: 15 Oct 2024
Originally published on cristel.com (fr)
S. S.
27 Oct 2024
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 15 Oct 2024
Originally published on cristel.com (fr)
D. S.
26 Oct 2024
Verified review
Collected and verified by Verified Reviews
Everything was perfect. Very fast delivery. Very good packaging. Very beautiful item. I am satisfied.

Tout à été parfait Livraison très rapide Très bon emballage Très bel article Je suis satisfaite
Experience from: 15 Oct 2024
Originally published on cristel.com (fr)
C. K.
26 Oct 2024
Verified review
Collected and verified by Verified Reviews
Very good, impeccable, careful and attentive service, I recommend it

Très bien service impéccable soigneux et attentif, je recommande
Experience from: 15 Oct 2024
Originally published on cristel.com (fr)
N. T.
26 Oct 2024
Verified review
Collected and verified by Verified Reviews
Easy to use, and the option of paying in three installments is a plus.

Facile à utiliser, et la possibilité du trois fois sans frais est un plus.
Experience from: 16 Oct 2024
Originally published on cristel.com (fr)
C. B.
25 Oct 2024
Verified review
Collected and verified by Verified Reviews
French quality product

Produit français de qualité
Experience from: 18 Oct 2024
Originally published on cristel.com (fr)
D. C.
25 Oct 2024
Verified review
Collected and verified by Verified Reviews
Satisfied with the speed and delivery

Satisfait de la rapidité et la livraison
Experience from: 14 Oct 2024
Originally published on cristel.com (fr)
H. H.
25 Oct 2024
Verified review
Collected and verified by Verified Reviews
Fast delivery and quality product

Livraison rapide et produit de qualité
Experience from: 14 Oct 2024
Originally published on cristel.com (fr)
M. S.
25 Oct 2024
Verified review
Collected and verified by Verified Reviews
The site is practical to use, very intuitive. Orders are fast

Le site est pratique d'utilisation, très intuitif. Les commandes sont rapides
Experience from: 14 Oct 2024
Originally published on cristel.com (fr)
G. D.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
Everything is perfect

Tout est parfait
Experience from: 9 Oct 2024
Originally published on cristel.com (fr)
N. C.
24 Oct 2024
Verified review
Collected and verified by Verified Reviews
Very good site with excellent products. I recommend this site

Très bon site avec des produits excellents. Je recommande ce site
Experience from: 11 Oct 2024
Originally published on cristel.com (fr)