What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

G. S.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Very good

tres bien
Experience from: 3 Dec 2024
Originally published on cristel.com (fr)
C. V.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Fast delivery Quality product that I've known for years and that I offer with confidence

Livraison rapide Produit de qualité que je connais depuis des années et que j'offre en toute confiance
Experience from: 3 Dec 2024
Originally published on cristel.com (fr)
L. M.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Very good French quality and very fast delivery

très belle qualité française et grande rapidité de livraison
Experience from: 4 Dec 2024
Originally published on cristel.com (fr)
C. P.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Product well packaged, delivery instructions followed

Produit bien emballé, instructions de livraison respectées
Experience from: 5 Dec 2024
Originally published on cristel.com (fr)
B. D.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Fast and perfect

Rapide et parfaite
Experience from: 2 Dec 2024
Originally published on cristel.com (fr)
G. P.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Delivery to a different relay point than the one chosen without any prior communication from CRISTEL, I found out on the day of delivery from the mandated DPD company without explanation.

Livraison dans un autre point relai que celui choisi sans aucune communication de CRISTEL préalable, je l'ai appris le jour de la livraison par société DPD mandatée sans explication.
Experience from: 4 Dec 2024
Originally published on cristel.com (fr)
J. R.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Order and delivery perfect. I am not the user of the products so I cannot rate them.

commande et livraison parfaites. Je ne suis pas l'utilisateur des produits donc je ne peux les noter.
Experience from: 4 Dec 2024
Originally published on cristel.com (fr)
M. P.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Studied the site closely before choosing our sauté pan, very well done

Site étudié de près avant de choisir notre sauteuse, très bien fait
Experience from: 2 Dec 2024
Originally published on cristel.com (fr)
M. T.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Clear and easy-to-use website

site clair et facile à utiliser
Experience from: 3 Dec 2024
Originally published on cristel.com (fr)
Y. G.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Perfect for a first experience

parfait pour une première expérience
Experience from: 2 Dec 2024
Originally published on cristel.com (fr)
P. D.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Very good

tres bien
Experience from: 3 Dec 2024
Originally published on cristel.com (fr)
S. G.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 3 Dec 2024
Originally published on cristel.com (fr)
J. R.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Very fast delivery

Livraison très rapide
Experience from: 2 Dec 2024
Originally published on cristel.com (fr)
F. S.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Perfect! Nothing to complain about!

Parfait ! Rien à redire !!!
Experience from: 4 Dec 2024
Originally published on cristel.com (fr)
Y. R.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 3 Dec 2024
Originally published on cristel.com (fr)
M. C.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Site easy to access, impeccable service and beautiful quality product. I highly recommend.

Site facile d'accès service impeccable et produit de belle qualité. Je recommande chaudement.
Experience from: 4 Dec 2024
Originally published on cristel.com (fr)
A. L.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Package shocked and internal packaging impacted

Colis choqué et emballage interne impacté
Experience from: 3 Dec 2024
Originally published on cristel.com (fr)
D. K.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Perfect as always

parfait comme toujours
Experience from: 3 Dec 2024
Originally published on cristel.com (fr)
F. P.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Good

Bien
Experience from: 2 Dec 2024
Originally published on cristel.com (fr)
M. M.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Efficient search engine on the site, you can easily find what you're looking for. Once the order is placed, careful and fast preparation and shipping! Great

Moteur de recherche efficace sur le site, on trouve facilement ce que l’on cherche. Une fois la commande faite, préparation et expédition soignée rapide ! Super
Experience from: 3 Dec 2024
Originally published on cristel.com (fr)