What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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V. L.
23 Dec 2024
Verified review
Collected and verified by Verified Reviews
Quality and healthy product.

Produit de qualité et sain.
Experience from: 6 Dec 2024
Originally published on cristel.com (fr)
C. C.
23 Dec 2024
Verified review
Collected and verified by Verified Reviews
Perfect….

Parfait…..
Experience from: 10 Dec 2024
Originally published on cristel.com (fr)
F. L.
23 Dec 2024
Verified review
Collected and verified by Verified Reviews
Speed of processing and shipping.

Rapidité de traitement et d’expédition .
Experience from: 9 Dec 2024
Originally published on cristel.com (fr)
M. L.
23 Dec 2024
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 6 Dec 2024
Originally published on cristel.com (fr)
C. P.
23 Dec 2024
Verified review
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Superb quality!

Superbe qualité !
Experience from: 9 Dec 2024
Originally published on cristel.com (fr)
M. C.
23 Dec 2024
Verified review
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Very responsive

Très réactif
Experience from: 9 Dec 2024
Originally published on cristel.com (fr)
G. M.
23 Dec 2024
Verified review
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Everything perfect.

Tout parfait.
Experience from: 10 Dec 2024
Originally published on cristel.com (fr)
A. R.
23 Dec 2024
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Top-notch

Topissime
Experience from: 9 Dec 2024
Originally published on cristel.com (fr)
T. M.
16 Dec 2024
Verified review
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Everything went well. Fast delivery

Tous s'est bien passé. Livraison rapide
Experience from: 9 Dec 2024
Originally published on cristel.com (fr)
B. G.
16 Dec 2024
Verified review
Collected and verified by Verified Reviews
Everything is well detailed to refine our choice.

Tout est bien détaillé afin d'affiner notre choix.
Experience from: 9 Dec 2024
Originally published on cristel.com (fr)
E. M.
16 Dec 2024
Verified review
Collected and verified by Verified Reviews
Product fully compliant with the description. Suits us perfectly

Produit tout à fait conforme au descriptif. Nous convient parfaitement
Experience from: 5 Dec 2024
Originally published on cristel.com (fr)
A. B.
15 Dec 2024
Verified review
Collected and verified by Verified Reviews
Everything went well

Tout s'est bien passé
Experience from: 4 Dec 2024
Originally published on cristel.com (fr)
F. R.
15 Dec 2024
Verified review
Collected and verified by Verified Reviews
The products are exceptional and the service is up to par.

Les produits sont exceptionnels et le service est au niveau.
Experience from: 4 Dec 2024
Originally published on cristel.com (fr)
M. V.
15 Dec 2024
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 28 Nov 2024
Originally published on cristel.com (fr)
A. P.
15 Dec 2024
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Collected and verified by Verified Reviews
Perfect products.

Produits parfaits.
Experience from: 4 Dec 2024
Originally published on cristel.com (fr)
S. B.
14 Dec 2024
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Collected and verified by Verified Reviews
Great products, sturdy and of very high quality.

De super produits, robustes et de très belle qualité.
Experience from: 6 Dec 2024
Originally published on cristel.com (fr)
M. B.
14 Dec 2024
Verified review
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I am super happy with my saucepans

Je suis super contente de mes casseroles
Experience from: 6 Dec 2024
Originally published on cristel.com (fr)
B. C.
14 Dec 2024
Verified review
Collected and verified by Verified Reviews
Perfect equipment but I regret that part of my order is out of stock... I will have to wait until February...

Matériel parfait mais je regrette qu’une partie de ma commande soit en rupture….il faudra attendre février …
Experience from: 6 Dec 2024
Originally published on cristel.com (fr)
J. D.
14 Dec 2024
Verified review
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Magnificent products delivered with care and in record time. Well done

Magnifiques produits livrés avec soin et dans un temps record. Bravo
Experience from: 6 Dec 2024
Originally published on cristel.com (fr)
C. G.
14 Dec 2024
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Collected and verified by Verified Reviews
nothing to add

rien a ajouter
Experience from: 4 Dec 2024
Originally published on cristel.com (fr)