What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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P. C.
30 Dec 2024
Verified review
Collected and verified by Verified Reviews
good

bien
Experience from: 10 Dec 2024
Originally published on cristel.com (fr)
R. C.
30 Dec 2024
Verified review
Collected and verified by Verified Reviews
The order went very well, as did the delivery, nothing to say.

La commande s'est très bien déroulée ainsi que la livraison, rien à dire.
Experience from: 16 Dec 2024
Originally published on cristel.com (fr)
M. V.
30 Dec 2024
Verified review
Collected and verified by Verified Reviews
Item descriptions are very detailed on the site, delivery as expected.

Description des articles bien détaillée sur le site, livraison conforme;
Experience from: 16 Dec 2024
Originally published on cristel.com (fr)
A. B.
30 Dec 2024
Verified review
Collected and verified by Verified Reviews
Effective and fast!

Efficace et rapide !
Experience from: 13 Dec 2024
Originally published on cristel.com (fr)
D. G.
30 Dec 2024
Verified review
Collected and verified by Verified Reviews
Very good. Fast shipping. As for the carrier, that's not the case, they marked the package as undelivered and left it at a pickup point even though I was home.

Très bien. Expédition rapide. Pour le transporteur ce n'est pas le cas, il a noté absent sur le colis et l'a déposé dans un point relais alors que j'étais à la maison.
Experience from: 11 Dec 2024
Originally published on cristel.com (fr)
P. W.
30 Dec 2024
Verified review
Collected and verified by Verified Reviews
Pleasant site to navigate

Site agréabke à naviguer
Experience from: 16 Dec 2024
Originally published on cristel.com (fr)
O. S.
27 Dec 2024
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Collected and verified by Verified Reviews
....

....
Experience from: 9 Dec 2024
Originally published on cristel.com (fr)
E. V.
27 Dec 2024
Verified review
Collected and verified by Verified Reviews
Delighted with my purchase

Ravie de mon achat
Experience from: 10 Dec 2024
Originally published on cristel.com (fr)
S. L.
27 Dec 2024
Verified review
Collected and verified by Verified Reviews
Perfect, fast shipping

Parfait, envoi rapide
Experience from: 13 Dec 2024
Originally published on cristel.com (fr)
A. F.
27 Dec 2024
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Fast and careful shipping, impeccable products!

Envoi rapide et soigné, produits impeccables !
Experience from: 10 Dec 2024
Originally published on cristel.com (fr)
A. L.
27 Dec 2024
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Simple and clear

Simple et clair
Experience from: 10 Dec 2024
Originally published on cristel.com (fr)
A. D.
27 Dec 2024
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Collected and verified by Verified Reviews
vvvv

vvvv
Experience from: 29 Nov 2024
Originally published on cristel.com (fr)
D. R.
27 Dec 2024
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Easy

Facile
Experience from: 9 Dec 2024
Originally published on cristel.com (fr)
J. G.
27 Dec 2024
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I love it

Tmèse bien
Experience from: 11 Dec 2024
Originally published on cristel.com (fr)
G. M.
27 Dec 2024
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TB and solid

TB et solide
Experience from: 9 Dec 2024
Originally published on cristel.com (fr)
L. F.
27 Dec 2024
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Perfect!

Parfait !
Experience from: 9 Dec 2024
Originally published on cristel.com (fr)
B. G.
24 Dec 2024
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well-designed site, items are easy to find

site bien conçu les articles sont faciles à trouver
Experience from: 11 Dec 2024
Originally published on cristel.com (fr)
S. M.
24 Dec 2024
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Easy to order. Received very quickly

Commande facile à passer. Reçue très rapidement
Experience from: 11 Dec 2024
Originally published on cristel.com (fr)
A. D.
24 Dec 2024
Verified review
Collected and verified by Verified Reviews
The website is difficult to navigate, it seems to want to steer you towards a particular product against your will, for example, I was looking for a sauce boat, not a 20 cm saucepan! But it doesn't matter given the quality of the products offered, however, be careful with the competition, "ordinary" saucepans don't seem to offer good value for money, but the pro series, well done!

difficile de naviguer sur le site, qui a l'air de vouloir vous orienter malgré vous vers tel produit, par exemple, je cherchais une saucière, mais pas une casserole de20 cm ! Mais c'est pas grave vu la qualité des produits proposés, attention cependant à la concurrence, les casseroles "ordinaires" ne semblent ^pas soutenir le rapport qualité/prix, mais la série pro, bravo !
Experience from: 10 Dec 2024
Originally published on cristel.com (fr)
C. L.
24 Dec 2024
Verified review
Collected and verified by Verified Reviews
Very satisfied

Très satisfaite
Experience from: 11 Dec 2024
Originally published on cristel.com (fr)