What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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J. K.
14 Jan 2025
Verified review
Collected and verified by Verified Reviews
Perfect even during the holidays!

Parfait même pendant les fêtes!
Experience from: 18 Dec 2024
Originally published on cristel.com (fr)
P. C.
14 Jan 2025
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Collected and verified by Verified Reviews
Serious and attentive customer service

Service client sérieux et à l’écoute
Experience from: 7 Jan 2025
Originally published on cristel.com (fr)
L. D.
13 Jan 2025
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CRISTEL, always the best quality

CRISTEL toujours la meilleure qualité
Experience from: 6 Jan 2025
Originally published on cristel.com (fr)
C. D.
9 Jan 2025
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Serious service, fast processing, I recommend

service sérieux, traitement rapide, je recommande
Experience from: 10 Dec 2024
Originally published on cristel.com (fr)
B. C.
8 Jan 2025
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Very good

Très bien
Experience from: 25 Nov 2024
Originally published on cristel.com (fr)
S. B.
7 Jan 2025
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Navigation not always easy

Navigation pas toujours simple
Experience from: 17 Dec 2024
Originally published on cristel.com (fr)
A. M.
7 Jan 2025
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Impeccable transaction, deadlines met even during the holiday season

Transaction impeccable délais respectés même pendant la période des fêtes
Experience from: 17 Dec 2024
Originally published on cristel.com (fr)
M. B.
7 Jan 2025
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Perfect

parfait
Experience from: 23 Dec 2024
Originally published on cristel.com (fr)
M. G.
7 Jan 2025
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Still as responsive for order shipments! Well done to all the teams. I still recommend CRISTEL

Toujours aussi réactifs pour les envois de commande ! Bravo à toute les équipes. Je recommande toujours CRISTEL
Experience from: 18 Dec 2024
Originally published on cristel.com (fr)
P. V.
7 Jan 2025
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Very clear and phone information very effective

Tres clair et informations par téléphones très efficaces
Experience from: 16 Dec 2024
Originally published on cristel.com (fr)
D. L.
7 Jan 2025
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Navigation on the site was very pleasant. Impeccable delivery and no internal damage to the package. The quality of the pans is incredible and because of this we will continue to buy from them to complete our set of utensils.

Naviagtion sur le site très agréable. Livraison impeecable et pas de dommage interne au colis. La qualité des casseroles sont incroyable et de ce fait nous allons continuer à prendre chez eux afin de compléter nos ustensiles.
Experience from: 10 Dec 2024
Originally published on cristel.com (fr)
M. G.
7 Jan 2025
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Very good, impeccable service, careful and attentive. I recommend!

Très bien, service impeccable, soigneux et attentif. Je recommande !
Experience from: 16 Dec 2024
Originally published on cristel.com (fr)
P. N.
7 Jan 2025
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Very good, impeccable service, careful and attentive. I recommend!

Très bien, service impeccable, soigneux et attentif. Je recommande !
Experience from: 6 Dec 2024
Originally published on cristel.com (fr)
O. C.
7 Jan 2025
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. Sent quickly and well packaged.

. Envoyé rapidement et bien emballé.
Experience from: 11 Dec 2024
Originally published on cristel.com (fr)
P. L.
7 Jan 2025
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Very beautiful site, orders are fulfilled quickly, packaging is very secure and very clean

Très beau site les commandes sont honorées rapidement l'emballage très sécurisé et très propre
Experience from: 12 Dec 2024
Originally published on cristel.com (fr)
I. H.
7 Jan 2025
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Perfect!

Parfait !
Experience from: 11 Dec 2024
Originally published on cristel.com (fr)
C. D.
7 Jan 2025
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Very well-designed site

Site très bien conçu
Experience from: 11 Dec 2024
Originally published on cristel.com (fr)
T. C.
7 Jan 2025
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DPD still can't deliver to my home, it's missing 200m. The post office or Amazon manage it very well!

DPD n'arrive toujours pas à livrer au domicile, il lui manque 200m. La poste ou amazon y arrivent très bien !!
Experience from: 16 Dec 2024
Originally published on cristel.com (fr)
C. B.
7 Jan 2025
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Very beautiful, high-quality products, impeccable shipping. Fine values for this company. Well done 👍

De très beaux produits qualitatif expédition impeccable De belles valeurs pour cette entreprise. Bravo 👍
Experience from: 13 Nov 2024
Originally published on cristel.com (fr)
J. L.
5 Jan 2025
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Unless I am mistaken (which is possible), I did not find your phone number in the contacts. J.P.L

Sauf erreur de ma part(ce qui est possible),je n'ai pas trouvé votre n°de téléphone dans les contacts.J.P.L
Experience from: 23 Dec 2024
Originally published on cristel.com (fr)