What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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A. B.
6 Feb 2025
Verified review
Collected and verified by Verified Reviews
An accessible, pleasant, no-hassle website

Un site accessible, agréable, sans complications
Experience from: 24 Jan 2025
Originally published on cristel.com (fr)
P. T.
6 Feb 2025
Verified review
Collected and verified by Verified Reviews
a flawless website

un site sans problème
Experience from: 28 Jan 2025
Originally published on cristel.com (fr)
V. B.
6 Feb 2025
Verified review
Collected and verified by Verified Reviews
Very good.

très bien.
Experience from: 29 Jan 2025
Originally published on cristel.com (fr)
E. T.
6 Feb 2025
Verified review
Collected and verified by Verified Reviews
Reliable and high-quality product

produit fiable et de grande qualite
Experience from: 28 Jan 2025
Originally published on cristel.com (fr)
R. B.
6 Feb 2025
Verified review
Collected and verified by Verified Reviews
Very good product.

Très bon produit.
Experience from: 29 Jan 2025
Originally published on cristel.com (fr)
S. S.
6 Feb 2025
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Site quite clear

Site assez clair
Experience from: 30 Jan 2025
Originally published on cristel.com (fr)
D. P.
6 Feb 2025
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sdgaergryhrzyh

sdgaergryhrzyh
Experience from: 30 Jan 2025
Originally published on cristel.com (fr)
D. P.
6 Feb 2025
Verified review
Collected and verified by Verified Reviews
Really great! I recommend! 👍💪

Vraiment top ! Je recommande ! 👍💪
Experience from: 27 Jan 2025
Originally published on cristel.com (fr)
F. G.
6 Feb 2025
Verified review
Collected and verified by Verified Reviews
Very good package, super well packed and the quality of the products I received is impeccable. Well done for MADE IN FRANCE

Très bien colis superman emballé et la qualité des produits que j'ai reçu irréprochable bravo le MADE IN FRANCE
Experience from: 28 Jan 2025
Originally published on cristel.com (fr)
L. C.
6 Feb 2025
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Speed of delivery

Rapidité de livraison
Experience from: 21 Jan 2025
Originally published on cristel.com (fr)
P. K.
6 Feb 2025
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Satisfactory

Satisfaisant
Experience from: 21 Jan 2025
Originally published on cristel.com (fr)
F. A.
6 Feb 2025
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Simple and practical

Simple et pratique
Experience from: 20 Jan 2025
Originally published on cristel.com (fr)
G. C.
6 Feb 2025
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Collected and verified by Verified Reviews
Easy navigation on the site, delivery within a good timeframe

Navigation aisée sur le site, livraison dans un bon délai
Experience from: 23 Jan 2025
Originally published on cristel.com (fr)
C. C.
6 Feb 2025
Verified review
Collected and verified by Verified Reviews
Very easy

Très facile
Experience from: 20 Jan 2025
Originally published on cristel.com (fr)
F. C.
6 Feb 2025
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Collected and verified by Verified Reviews
Very well-made site

Site très bien fait
Experience from: 20 Jan 2025
Originally published on cristel.com (fr)
M. D.
6 Feb 2025
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Perfect and high protection shipping packaging, real Pros

Parfait et emballage d'envoi haute protection, de vrais Pro
Experience from: 21 Jan 2025
Originally published on cristel.com (fr)
C. T.
6 Feb 2025
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Collected and verified by Verified Reviews
I am satisfied with the products. They are as described and what I was hoping for.

Je suis satisfaite des produits. Ils sont conformes à la description et à ce que j'espérais
Experience from: 21 Jan 2025
Originally published on cristel.com (fr)
A. M.
6 Feb 2025
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Collected and verified by Verified Reviews
Very good

Tres bien
Experience from: 23 Jan 2025
Originally published on cristel.com (fr)
D. K.
6 Feb 2025
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Collected and verified by Verified Reviews
CRISTEL is a very fine company. It offers high-quality items, excellent after-sales service, and a sales department that also provides high-quality responses. I can only recommend purchasing these durable, high-quality products.

La société CRISTEL est une très belle entreprise. Elle offre des articles de grande qualité, un excellent service après-vente et un service commercial où les réponses sont elles aussi de grande qualité. Je ne peux que recommander l’achat de ces produits durables de haute qualité.
Experience from: 9 Jan 2025
Originally published on cristel.com (fr)
V. F.
6 Feb 2025
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Collected and verified by Verified Reviews
Good review

Bon avis
Experience from: 23 Jan 2025
Originally published on cristel.com (fr)