What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

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S. C.
20 Feb 2025
Verified review
Collected and verified by Verified Reviews
Complete site, I found what I was looking for.

Site complet , j'ai trouvé ce que je souhaitais.
Experience from: 3 Feb 2025
Originally published on cristel.com (fr)
A. B.
13 Feb 2025
Verified review
Collected and verified by Verified Reviews
Everything is perfect

Tout est parfait
Experience from: 6 Feb 2025
Originally published on cristel.com (fr)
B. M.
13 Feb 2025
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Easy

Facile
Experience from: 5 Feb 2025
Originally published on cristel.com (fr)
D. B.
11 Feb 2025
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Fast shipping and delivery

Expédition et livraison rapide
Experience from: 4 Feb 2025
Originally published on cristel.com (fr)
R. D.
11 Feb 2025
Verified review
Collected and verified by Verified Reviews
Easy navigation on the site to find the desired products. Order placed, paid, delivery was made in the following days by DPD to a relay point.

Navigation facile sur le site afin de trouver les produits désirés. Commande passée, réglée, la livraison s'est effectuée dans les jours suivants par DPD en point relais.
Experience from: 31 Jan 2025
Originally published on cristel.com (fr)
O. C.
11 Feb 2025
Verified review
Collected and verified by Verified Reviews
Very good quality, made in France, a good investment, very happy with my purchase

Très belle qualité, fabriquée en France, un bon investissement, très contente de mon achat
Experience from: 30 Jan 2025
Originally published on cristel.com (fr)
L. D.
11 Feb 2025
Verified review
Collected and verified by Verified Reviews
Profit available, delivered quickly,

profit disponible rapidement livré,
Experience from: 31 Jan 2025
Originally published on cristel.com (fr)
P. M.
11 Feb 2025
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Solid equipment

Matériel solide
Experience from: 4 Feb 2025
Originally published on cristel.com (fr)
M. N.
11 Feb 2025
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Collected and verified by Verified Reviews
Good to be able to reach an advisor. Site corrected after reporting difficulties ordering: the chosen and selected products were different when they ended up in the cart.

Bien de pouvoir joindre conseiller Site corrigé après signalement de difficultés pour commander : les produits choisis et retenus étaient différents quand ils se retrouvaient dans le panier
Experience from: 3 Feb 2025
Originally published on cristel.com (fr)
F. M.
11 Feb 2025
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Perfect

Parfait
Experience from: 4 Feb 2025
Originally published on cristel.com (fr)
F. C.
11 Feb 2025
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Collected and verified by Verified Reviews
Very good

trés bien
Experience from: 3 Feb 2025
Originally published on cristel.com (fr)
J. D.
10 Feb 2025
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SATISFACTORY;

SATISFAISANT;
Experience from: 3 Feb 2025
Originally published on cristel.com (fr)
D. K.
10 Feb 2025
Verified review
Collected and verified by Verified Reviews
Very good service performed on time.

trés bien service effectué dans lestemops
Experience from: 30 Jan 2025
Originally published on cristel.com (fr)
B. G.
10 Feb 2025
Verified review
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Perfect

Parfait
Experience from: 3 Feb 2025
Originally published on cristel.com (fr)
J. M.
9 Feb 2025
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Despite the stockout, I waited a short time for restocking

Maigre la rupture de stock j'ai attendu peu de temps avant le réaprovisionnement
Experience from: 31 Jan 2025
Originally published on cristel.com (fr)
P. B.
9 Feb 2025
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Collected and verified by Verified Reviews
Very good. I recommend!

Très bien. Je recommande !
Experience from: 24 Jan 2025
Originally published on cristel.com (fr)
D. C.
9 Feb 2025
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Collected and verified by Verified Reviews
Fast delivery with perfect double packaging

livraison rapide avec double emballage parfait
Experience from: 28 Jan 2025
Originally published on cristel.com (fr)
E. P.
8 Feb 2025
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Everything went well

tout 'st bien passe
Experience from: 31 Jan 2025
Originally published on cristel.com (fr)
S. A.
8 Feb 2025
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Collected and verified by Verified Reviews
Great quality pans. They cook really well and hold heat beautifully

Great quality pans. They cook really well and hold heat beautifully
Experience from: 28 Jan 2025
Originally published on cristel.com (fr)
J. B.
8 Feb 2025
Verified review
Collected and verified by Verified Reviews
Good

Bien
Experience from: 28 Jan 2025
Originally published on cristel.com (fr)