What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

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M. P.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Delivery faster than expected, perfect!

livraison plus rapide que prévu, parfait !
Experience from: 18 Mar 2025
Originally published on cristel.com (fr)
J. C.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Very beautiful site that makes you want to buy everything!

Très beau site qui donne envie de tout acheter !
Experience from: 17 Mar 2025
Originally published on cristel.com (fr)
B. D.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Clear and well-designed site

site clair et bien fait
Experience from: 18 Mar 2025
Originally published on cristel.com (fr)
B. R.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
VERY GOOD

TRES BIEN
Experience from: 13 Mar 2025
Originally published on cristel.com (fr)
O. B.
25 Mar 2025
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Collected and verified by Verified Reviews
Site well organized and interesting videos about Cristel products!

Site bien organisé et vidéos intéressantes sur les produits Cristel !
Experience from: 12 Mar 2025
Originally published on cristel.com (fr)
D. H.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
As expected, great.

Sans surprise, super.
Experience from: 12 Mar 2025
Originally published on cristel.com (fr)
C. R.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
no criticism

aucune critique
Experience from: 12 Mar 2025
Originally published on cristel.com (fr)
M. M.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
High-quality products.

Des produits de grande qualité.
Experience from: 12 Mar 2025
Originally published on cristel.com (fr)
H. M.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Good presentation of the products

Bonne présentation des produits
Experience from: 12 Mar 2025
Originally published on cristel.com (fr)
C. D.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Impeccable delivery.

Livraison impeccable.
Experience from: 13 Mar 2025
Originally published on cristel.com (fr)
S. D.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 12 Mar 2025
Originally published on cristel.com (fr)
B. J.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Reliable shipping and delivery times.

Expédition et délai fii ou ables.
Experience from: 12 Mar 2025
Originally published on cristel.com (fr)
B. D.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Second order and still received quickly

Deuxième commande et toujours reçues rapidement
Experience from: 11 Mar 2025
Originally published on cristel.com (fr)
J. D.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Perfect as expected

Parfait comme attendu
Experience from: 12 Mar 2025
Originally published on cristel.com (fr)
M. S.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Very high quality

Très qualitatif
Experience from: 13 Mar 2025
Originally published on cristel.com (fr)
M. C.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Ordered on Sunday, delivered to my home on Wednesday with information at each step.

Commande un dimanche, livré à domicile mercredi avec information à chaque étape.
Experience from: 11 Mar 2025
Originally published on cristel.com (fr)
A. R.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Perfect

parfait
Experience from: 12 Mar 2025
Originally published on cristel.com (fr)
C. C.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
Fast order, very good products

Commande rapide, produits très bien
Experience from: 12 Mar 2025
Originally published on cristel.com (fr)
C. V.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
As with all other orders, delivery without any problems and product as described.

Comme pour toutes les autres commandes, livraison sans problème et produit conforme.
Experience from: 13 Mar 2025
Originally published on cristel.com (fr)
V. J.
25 Mar 2025
Verified review
Collected and verified by Verified Reviews
One container was not properly sealed and completely emptied during transport

Un bidon était mal fermé et s'est complètement vidé pendant le transport
Experience from: 7 Mar 2025
Originally published on cristel.com (fr)