What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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Elena M.
9 Jul 2025
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Collected and verified by Verified Reviews
19 days after ordering, I still haven't received anything.

19 jours après la commande je n’ai toujours rien reçu.
Experience from: 1 Jul 2025
Originally published on cristel.com (fr)
A. M.
8 Jul 2025
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Fast delivery in appropriate packaging.

Livraison rapide dans un emballage ad-hoc.
Experience from: 30 Jun 2025
Originally published on cristel.com (fr)
Véronique F.
4 Jul 2025
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Very professional and serious company.

Société très professionnelle et sérieuse.
Experience from: 26 Jun 2025
Originally published on cristel.com (fr)
Xavier B.
4 Jul 2025
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Nothing to report

Rien à signaler
Experience from: 23 Jun 2025
Originally published on cristel.com (fr)
Christine C.
4 Jul 2025
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easy navigation on the site, fast delivery, product very well packaged and secured

navigation sur le site aisée, livraison rapide, produit très bien emballé et sécurisé
Experience from: 19 Jun 2025
Originally published on cristel.com (fr)
Stéphane B.
3 Jul 2025
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Very good site

Très bon site
Experience from: 26 Jun 2025
Originally published on cristel.com (fr)
Martial S.
3 Jul 2025
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As usual, it meets expectations.

conforme comme d'habitude
Experience from: 26 Jun 2025
Originally published on cristel.com (fr)
Lionel L.
3 Jul 2025
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Order received quickly. Quality products

Commande reçu rapidement. Produits de qualité
Experience from: 20 Jun 2025
Originally published on cristel.com (fr)
Raoul S.
2 Jul 2025
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Owner of various Cristel brand utensils. I appreciate the quality of the materials (stainless steel)

Détenteur de divers ustensiles de marque Cristel. J’apprécie la qualité des matériaux ( inox )
Experience from: 23 Jun 2025
Originally published on cristel.com (fr)
Bruno V.
2 Jul 2025
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Fast, products well protected, high level of service

Rapide, produits bien protégés du haut niveau de service
Experience from: 16 Jun 2025
Originally published on cristel.com (fr)
Sylvie A.
1 Jul 2025
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VERY GOOD

TRES BIEN
Experience from: 20 Jun 2025
Originally published on cristel.com (fr)
Cilia C.
1 Jul 2025
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Very good.

Très bien.
Experience from: 16 Jun 2025
Originally published on cristel.com (fr)
Marcel A.
1 Jul 2025
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Very good site, easy to use. Fast delivery

. livraison rapidetrès bon site, facile d'utilisation
Experience from: 23 Jun 2025
Originally published on cristel.com (fr)
Jacqueline P.
1 Jul 2025
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No problem

Pas de souci
Experience from: 24 Jun 2025
Originally published on cristel.com (fr)
Jean pierre C.
30 Jun 2025
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I believe that Cristel's reputation for quality and efficiency is undeniable. It's top chef quality, without being one.

Je crois que la réputation en qualité et efficacité n,est plus a faire chez Christel.c,est du top chef ,sans en être un .
Experience from: 23 Jun 2025
Originally published on cristel.com (fr)
Charlène D.
30 Jun 2025
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The site is simple and easy to read

Le site est simple lisible
Experience from: 19 Jun 2025
Originally published on cristel.com (fr)
Elisabeth P.
30 Jun 2025
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As usual, perfect package, quality products…

Comme d’habitude, colis parfait, produits de qualité …
Experience from: 19 Jun 2025
Originally published on cristel.com (fr)
F. G.
28 Jun 2025
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Smooth navigation

navigation fluide
Experience from: 17 Jun 2025
Originally published on cristel.com (fr)
Lucas T.
28 Jun 2025
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Everything perfect, nothing negative to say, the site is clear, ordering is simple, the explanations are good, top notch

Tout parfait, rien à dire de négatif, le site est clair, la commande est simple, les explications sont bonnes, au top
Experience from: 17 Jun 2025
Originally published on cristel.com (fr)
Yanick B.
27 Jun 2025
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Order arrived without problems. Material used, very satisfactory result. Good product. I recommend it

Commande arrivée sans problèmes . Matériel utilisé, résultat très satisfaisant. Bon produit. Je conseille
Experience from: 16 Jun 2025
Originally published on cristel.com (fr)