What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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5 ★

Elisabeth M.
23 Jul 2025
Verified review
Collected and verified by Verified Reviews
Nothing to complain about

Rien à redire
Experience from: 7 Jul 2025
Originally published on cristel.com (fr)
Henriette L.
16 Jul 2025
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Perfect

Parfait
Experience from: 9 Jul 2025
Originally published on cristel.com (fr)
Pierre yves M.
16 Jul 2025
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Excellent quality

Excellente qualité
Experience from: 9 Jul 2025
Originally published on cristel.com (fr)
Anne-Marie M.
15 Jul 2025
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I found the site very clear and complete. No difficulty finding the items I was interested in.

J'ai trouvé le site très clair et complet. Pas de difficulté pour trouver les articles qui m'intéressaient.
Experience from: 7 Jul 2025
Originally published on cristel.com (fr)
Yvonne R.
14 Jul 2025
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Easy to navigate the site and fast delivery and top packaging!

Facilité de navigation sur le site et livraison rapide et emballage top !
Experience from: 7 Jul 2025
Originally published on cristel.com (fr)
Daniele C.
14 Jul 2025
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Very fast delivery

Livraison très rapide
Experience from: 2 Jul 2025
Originally published on cristel.com (fr)
Thomas N.
14 Jul 2025
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Fast delivery

Livraison rapide
Experience from: 3 Jul 2025
Originally published on cristel.com (fr)
Jean C.
14 Jul 2025
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Very responsive to my order. Well done!

Très réactif à ma commande. Bravo !
Experience from: 7 Jul 2025
Originally published on cristel.com (fr)
Denis M.
13 Jul 2025
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Very good product, ordered and delivered in 3 days! It's perfect!

Très bon produit, commandé et livré en 3 jours ! C'est parfait !
Experience from: 2 Jul 2025
Originally published on cristel.com (fr)
Laurence L.
13 Jul 2025
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very good

très bien
Experience from: 1 Jul 2025
Originally published on cristel.com (fr)
Sébastien G.
13 Jul 2025
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Very good product

Très bon produit
Experience from: 1 Jul 2025
Originally published on cristel.com (fr)
Annick C.
11 Jul 2025
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Products of extraordinary quality

Produits d'une qualité extraordinaire
Experience from: 4 Jul 2025
Originally published on cristel.com (fr)
Arlette P.
11 Jul 2025
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Highly appreciated by the person I gave it to.

Très apprécié par la personne à qui je l’ai offerte.
Experience from: 4 Jul 2025
Originally published on cristel.com (fr)
Christian G.
11 Jul 2025
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Perfect, fast shipping

Parfait envoie rapide
Experience from: 30 Jun 2025
Originally published on cristel.com (fr)
Eric B.
11 Jul 2025
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Excellent quality and communication regarding shipping and packaging

Excellente qualité et communication sur l'envoi ainsi que l'emballage
Experience from: 30 Jun 2025
Originally published on cristel.com (fr)
Marie-Jose V.
11 Jul 2025
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This is the first time I've had a problem with delivery. I regret that the carrier didn't notify me that the package was damaged; that would have saved me from waiting at home for 2 days. Otherwise, nothing to report about the products.

c'est la première fois que j'ai un problème avec la livraison. Je regrette que le transporteur ne m'ait pas prévenu que le carton était défecteux, cela m'aurait évité de rester à attendre 2 journées chez moi. Sinon RAS sur les produits.
Experience from: 12 Jun 2025
Originally published on cristel.com (fr)
J. F.
11 Jul 2025
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Excellent and varied products

Excellent et produits variés
Experience from: 30 Jun 2025
Originally published on cristel.com (fr)
Jean-Marc M.
10 Jul 2025
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very easy to find your way around

très facile de s'y retrouver
Experience from: 3 Jul 2025
Originally published on cristel.com (fr)
L. A.
9 Jul 2025
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Fast service and solid packaging

Service rapide et colis solide
Experience from: 1 Jul 2025
Originally published on cristel.com (fr)
Jean-Marie C.
9 Jul 2025
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The items are not related at all!

Les articles en lien de dont pas liés justement !
Experience from: 26 Jun 2025
Originally published on cristel.com (fr)