What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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5 ★

Patricia G.
29 Aug 2025
Verified review
Collected and verified by Verified Reviews
Easy to handle as it's not too heavy Good heat distribution A work of art!

Prise en main facile car pas trop lourde Bonne diffusion de la chaleur Une œuvre d’art !!!
Experience from: 18 Aug 2025
Originally published on cristel.com (fr)
Sege W.
28 Aug 2025
Verified review
Collected and verified by Verified Reviews
Very good, impeccable service. I recommend!

Très bien, service impeccable. Je recommande !
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
Jacques M.
28 Aug 2025
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Easy to find what you're looking for

Facile de trouver ce qu’on y cherche
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Martine B.
28 Aug 2025
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EXCELLENT

EXCELLENT
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
Bertrand G.
28 Aug 2025
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Fast perfect

Rapide parfait
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
Christian C.
28 Aug 2025
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Practical and intuitive site

Site pratique et intuitif
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
Nathalie A.
28 Aug 2025
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Collected and verified by Verified Reviews
I already have the full range of pots and pans and they are perfect.

J’ai déjà toute la gamme des casseroles et elles sont parfaites.
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
Pauline P.
28 Aug 2025
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superb quality

superbe qualité
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
Christine N.
28 Aug 2025
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Effective

Efficace
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
Alain A.
27 Aug 2025
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Easy to use.

Facile d'utilisation.
Experience from: 20 Aug 2025
Originally published on cristel.com (fr)
Annie A.
27 Aug 2025
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Collected and verified by Verified Reviews
Clear site, reliable links

Site clair, liens fiables
Experience from: 20 Aug 2025
Originally published on cristel.com (fr)
Béatrice F.
27 Aug 2025
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Site easy to navigate and very informative!

Site facile à 'naviguer' et très instructif !
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Etienne C.
27 Aug 2025
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Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 20 Aug 2025
Originally published on cristel.com (fr)
Christel A.
27 Aug 2025
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Everything is really perfect. I am very happy with the product and the service!

Tout est vraiment parfait. Je suis très content du produit et du service !
Experience from: 20 Aug 2025
Originally published on cristel.com (fr)
Veronique C.
27 Aug 2025
Verified review
Collected and verified by Verified Reviews
The website is very good, easy access to different products, explanations and especially the tutorials!

le site est très bien, facilité d'accès aux différents produits, explication et surtout les tutoriels !
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Jean marc L.
26 Aug 2025
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Satisfied.

Satisfait.
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Danielle G.
26 Aug 2025
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Cooking without sticking while respecting the optimal temperature is real. The real plus of the Cristel pan

La cuisson sans attacher en respectant l opti ullé est réelle. Le vrai plus de la poêle Cristel
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Alain L.
26 Aug 2025
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Object as described *

Objet conforme *****
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Michèle B.
26 Aug 2025
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Collected and verified by Verified Reviews
Product meets my expectations.

Produit conforme à mes attentes.
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Caroline P.
26 Aug 2025
Verified review
Collected and verified by Verified Reviews
Very happy with the follow-up of my order sent to my daughter in Marseille as requested, but it would be best to contact her directly for her opinion.

Très contente du suivi de ma commande envoyée à ma fille à Marseille comme demandé mais le mieux serait de vous adresser directement à elle pour à vous son avis
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)