What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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5 ★

Chantal S.
8 Sept 2025
Verified review
Collected and verified by Verified Reviews
Very readable

Très lisible
Experience from: 22 Aug 2025
Originally published on cristel.com (fr)
Sylvie F.
8 Sept 2025
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Collected and verified by Verified Reviews
Everything is perfect. Thank you.

Tout est parfait. Merci.
Experience from: 25 Aug 2025
Originally published on cristel.com (fr)
Gilbert D.
8 Sept 2025
Verified review
Collected and verified by Verified Reviews
The site is very easy to access with smooth navigation

Le site est très facile d'acès avec une navigation fluide
Experience from: 25 Aug 2025
Originally published on cristel.com (fr)
Justine J.
8 Sept 2025
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Collected and verified by Verified Reviews
Smooth navigation on the site.

Navigation fluide sur le site.
Experience from: 20 Aug 2025
Originally published on cristel.com (fr)
Christopher D.
8 Sept 2025
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Collected and verified by Verified Reviews
Very clear site. You can find usage and maintenance tips for what you buy. I recommend it!

Site très clair. On trouve des conseils d'utilisation et d'entretien sur ce qui est acheté. Je recommande !
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
F. P.
8 Sept 2025
Verified review
Collected and verified by Verified Reviews
I've known Cristel for over 15 years, and I'm still just as satisfied.

Je connais cristel depuis plus de 15 ans, et j en suis toujours aussi satisfaite.
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
Christopher D.
8 Sept 2025
Verified review
Collected and verified by Verified Reviews
Site with lots of details (maintenance, usage, etc.) which helps guide your purchases.

Site avec beaucoup de détails (entretien, utilisation etc.) Ce qui permet de bien guider ses achats.
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
Béatrice F.
8 Sept 2025
Verified review
Collected and verified by Verified Reviews
Very good order - but a little disappointed with the vegetable mill.

Très bonne commande - mais un peu deçue par le moulin à légumes.
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
Emmanuelle S.
8 Sept 2025
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Collected and verified by Verified Reviews
Excellent site. All the information about the products is there.

Excellent site. Toute l’information sur les produits y est.
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Elodie M.
8 Sept 2025
Verified review
Collected and verified by Verified Reviews
Careful delivery and deadlines met. Customer service is very responsive, professional, and customer-oriented.

Livraison soignée et délais respectés. Le service client est très réactif, professionnel et commerçant.
Experience from: 18 Jul 2025
Originally published on cristel.com (fr)
Benoit E.
31 Aug 2025
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Collected and verified by Verified Reviews
very responsive

très reactif
Experience from: 20 Aug 2025
Originally published on cristel.com (fr)
S. R.
30 Aug 2025
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Collected and verified by Verified Reviews
Fast delivery and very well packaged, it's perfect.

Livraison rapide et très bien emballé, c'est parfait.
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Isabelle G.
30 Aug 2025
Verified review
Collected and verified by Verified Reviews
Good

Bien
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Roger S.
30 Aug 2025
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Collected and verified by Verified Reviews
Fast shipping despite the holiday period

Expédition rapide malgré la période de congés
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Mickaël G.
30 Aug 2025
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Great products, fast delivery and perfect packaging. I recommend!

Produits super, livraison rapide et emballage parfait. Je recommande !
Experience from: 19 Aug 2025
Originally published on cristel.com (fr)
Pierre P.
29 Aug 2025
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Collected and verified by Verified Reviews
Very good quality. Sturdy, beautiful and functional. No Teflon, no cancer. It's for life.

Une très bonne qualité. Robuste, jolie et fonctionnel. Pas de téflon, pas de cancer. C'est pour toute la vie.
Experience from: 22 Aug 2025
Originally published on cristel.com (fr)
Jacqueline T.
29 Aug 2025
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Collected and verified by Verified Reviews
Rather functional, but difficult to compare the different qualities for the same product. A small comparison table with the different performances? 👌

Plutôt fonctionnel mais difficile de comparer les différentes qualités pour un mm produit ... un petit tableau comparatif avec les différentes performances ? 👌
Experience from: 20 Aug 2025
Originally published on cristel.com (fr)
Nicole C.
29 Aug 2025
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Very good

Très bien
Experience from: 21 Aug 2025
Originally published on cristel.com (fr)
Clément D.
29 Aug 2025
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Collected and verified by Verified Reviews
Fast and good quality

Rapide et de bonne qualité
Experience from: 22 Aug 2025
Originally published on cristel.com (fr)
Bernard J.
29 Aug 2025
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Collected and verified by Verified Reviews
Pleasant and intuitive

Agréable et intuitif
Experience from: 18 Aug 2025
Originally published on cristel.com (fr)