What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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Sally jane R.
19 Oct 2025
Verified review
Collected and verified by Verified Reviews
Excellent

Excellent
Experience from: 3 Oct 2025
Originally published on cristel.com (fr)
Sylvain G.
11 Oct 2025
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easy, intuitive

facile, intuitif
Experience from: 2 Oct 2025
Originally published on cristel.com (fr)
Venegas D.
11 Oct 2025
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Top quality!

Qualité top!
Experience from: 30 Sept 2025
Originally published on cristel.com (fr)
Michel L.
11 Oct 2025
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Very good.

Très bien.
Experience from: 30 Sept 2025
Originally published on cristel.com (fr)
Thibault M.
11 Oct 2025
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Hello, I gave a Cristel frying pan as a gift for my godson's 20th birthday. The idea was to give him an original, Franc-Comtois, and above all durable gift. He will be able to think of his godfather when he cooks, for a very long time.

Bonjour, J’ai offert une poêle Cristel pour les vingt ans de mon filleul. L’idée était de lui offrir un cadeau original, Franc Comtois et surtout durable. Il pourra penser à son parrain lorsqu’il cuisinera, très longtemps.
Experience from: 29 Sept 2025
Originally published on cristel.com (fr)
C. C.
11 Oct 2025
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Collected and verified by Verified Reviews
Very smooth from order to delivery. Excellent product

Très fluide de la commande à la livraison. Produit excellent
Experience from: 30 Sept 2025
Originally published on cristel.com (fr)
Gilbert P.
11 Oct 2025
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Perfect, spare parts available without a problem for a pressure cooker that is over 10 years old.

Parfait, pièces détachées disponibles sana problème pour un autocuiseur qui a plus de 10 ans.
Experience from: 30 Sept 2025
Originally published on cristel.com (fr)
Olivier D.
10 Oct 2025
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Very good site, easy navigation

Très bon site navigation facile
Experience from: 30 Sept 2025
Originally published on cristel.com (fr)
Cathy F.
10 Oct 2025
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The site is particularly well organized and each product line is well presented with all its technical characteristics.

Le site est particulièrement bien organisé et chaque série de produit est bien présentée avec toutes les caractéristiques ses techniques.
Experience from: 29 Sept 2025
Originally published on cristel.com (fr)
Ludovic T.
10 Oct 2025
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Very beautiful finishes. Very effective for heating water quickly. Recommended without reservation. Long live made in France

Très belles finitions. Très efficace pour chauffer de l'eau rapidement. A recommander sans restriction. Vive le made in France
Experience from: 3 Oct 2025
Originally published on cristel.com (fr)
Alexandre P.
10 Oct 2025
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We are delighted with our new saucepans, the shipping is very fast.

Nous sommes ravis de nos nouvelles casseroles, l’envoi est très rapide.
Experience from: 22 Sept 2025
Originally published on cristel.com (fr)
Marc M.
10 Oct 2025
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Collected and verified by Verified Reviews
Very good quality, a great alternative to non-stick coating!

Très bonne qualité, très bonne alternative au revêtement antiadhésif !
Experience from: 29 Sept 2025
Originally published on cristel.com (fr)
Martine B.
9 Oct 2025
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CRISTEL is a great French brand that I am fully satisfied with.

CRISTEL est une grande marque Française dont je suis pleinement satisfaite.
Experience from: 2 Oct 2025
Originally published on cristel.com (fr)
Jean-FrançOis Z.
8 Oct 2025
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A bit expensive but the quality is there. This is my second order. And I will order again to expand my range.

Un peu chère mais la qualité est au rendez-vous. C'est ma deuxième commande que je passe.Et je vais recommander pour enrichir ma gamme.
Experience from: 1 Oct 2025
Originally published on cristel.com (fr)
Fabien D.
8 Oct 2025
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Nickel

Nickel
Experience from: 30 Sept 2025
Originally published on cristel.com (fr)
Chantal S.
8 Oct 2025
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Order received in express time! Package in perfect condition. The wok is extraordinary. Of course, a bit expensive but no regrets. Pleasant site.

Commande reçue dans un délai express ! Colis en parfait état. Le wok est extraordinaire. Bien sûr, un peu cher mais aucun regret. Site agréable.
Experience from: 29 Sept 2025
Originally published on cristel.com (fr)
Yves P.
8 Oct 2025
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Fast delivery

Livraison rapide
Experience from: 24 Sept 2025
Originally published on cristel.com (fr)
Danielle L.
8 Oct 2025
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Easy and secure.

Facile et sécurisé.
Experience from: 30 Sept 2025
Originally published on cristel.com (fr)
Cyril L.
8 Oct 2025
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Very good, nothing to say

Très bien rien à dire
Experience from: 29 Sept 2025
Originally published on cristel.com (fr)
Valérie N.
8 Oct 2025
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Collected and verified by Verified Reviews
Very complete site, great choice, quality is there.

Site très complet, grand choix, qualité au rdv.
Experience from: 30 Sept 2025
Originally published on cristel.com (fr)