What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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Vincent P.
10 Nov 2025
Verified review
Collected and verified by Verified Reviews
Great product. You can tell it's high-end.

Super produit .on voit que c'est du haut de gamme.
Experience from: 3 Nov 2025
Originally published on cristel.com (fr)
Michel E.
9 Nov 2025
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Collected and verified by Verified Reviews
The website is very well designed and easy to use

Le site est très bien réalisé facile d’utilisation
Experience from: 31 Oct 2025
Originally published on cristel.com (fr)
Marie-Odile I.
9 Nov 2025
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Very satisfactory

Très satisfaisant
Experience from: 31 Oct 2025
Originally published on cristel.com (fr)
Valerie H.
9 Nov 2025
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Very good quality, I recommend it.

De très bonne qualité je recommande.
Experience from: 30 Oct 2025
Originally published on cristel.com (fr)
Sylvain G.
9 Nov 2025
Verified review
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I just ordered a stainless steel sauté pan and a handle, the set is expensive but well-made, small downside: there is a slight defect on the bottom of the sauté pan and that shouldn't happen for an item sold at such a high price.

Je viens de commander une sauteuse en inox et un manche, l’ensemble est cher mais de bonne facture, petit bémol : il y a un léger défaut au fond de la sauteuse et cela ne devrait pas arriver pour un article vendu aussi cher.
Experience from: 31 Oct 2025
Originally published on cristel.com (fr)
Daniel L.
9 Nov 2025
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Collected and verified by Verified Reviews
Perfect equipment

materiel parfait
Experience from: 29 Oct 2025
Originally published on cristel.com (fr)
Martine A.
9 Nov 2025
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Collected and verified by Verified Reviews
It's very easy to find what you're looking for on the site. The explanations are good.

Très facile de retrouver ce que l’on souhaite sur le site. Les explications sont bonnes.
Experience from: 30 Oct 2025
Originally published on cristel.com (fr)
Nicole C.
9 Nov 2025
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Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 30 Oct 2025
Originally published on cristel.com (fr)
Beatrice D.
9 Nov 2025
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A truly professional site, easy to navigate.

Un site vraiment pro facile d'y naviguer.
Experience from: 29 Oct 2025
Originally published on cristel.com (fr)
Isa H.
9 Nov 2025
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Collected and verified by Verified Reviews
Easy-to-use site, order delivered quickly and well packaged.

Site facile d’utilisation, commande livrée rapidement et bien emballée .
Experience from: 29 Oct 2025
Originally published on cristel.com (fr)
Philippe C.
9 Nov 2025
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Collected and verified by Verified Reviews
Order received quickly, very well packaged. Too much so, in fact, because the box was way too big. One star less for the volume of waste generated

Commande reçue rapidement, très bien emballé. Trop meme car le carton était bien trop grand. Une etoile de moins pour le volume de déchets généré
Experience from: 29 Oct 2025
Originally published on cristel.com (fr)
Fabienne G.
9 Nov 2025
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Collected and verified by Verified Reviews
Very easy to use

Très facile d'utilisation
Experience from: 28 Oct 2025
Originally published on cristel.com (fr)
Maud P.
9 Nov 2025
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Very clear website and fast delivery

site très clair et livraison rapide
Experience from: 28 Oct 2025
Originally published on cristel.com (fr)
Bernard M.
9 Nov 2025
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Blabla

Blabla
Experience from: 28 Oct 2025
Originally published on cristel.com (fr)
Frédéric L.
9 Nov 2025
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Collected and verified by Verified Reviews
Very fast service. Beautiful products

Service très rapide. Beaux produits
Experience from: 28 Oct 2025
Originally published on cristel.com (fr)
Philippe G.
9 Nov 2025
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Collected and verified by Verified Reviews
Excellent product

Excellent produit
Experience from: 28 Oct 2025
Originally published on cristel.com (fr)
Gerard G.
9 Nov 2025
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Collected and verified by Verified Reviews
Precision reliability Good equipment

Précision fiabilité Bon matériel
Experience from: 29 Oct 2025
Originally published on cristel.com (fr)
Josette J.
9 Nov 2025
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Collected and verified by Verified Reviews
Excellent material for its manufacturing and usage qualities

Excellent matériel pour ses qualités de fabrication et d’utilisation
Experience from: 29 Oct 2025
Originally published on cristel.com (fr)
Kevin L.
9 Nov 2025
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Collected and verified by Verified Reviews
High-quality product and service

Produit et service de grande qualité
Experience from: 22 Oct 2025
Originally published on cristel.com (fr)
A. T.
9 Nov 2025
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Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 27 Oct 2025
Originally published on cristel.com (fr)