What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

594 reviews mention delivery, with 89% positive feedback.

"Super Qualität und schnelle Kaufabwicklung"

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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Thierry B.
13 Nov 2025
Verified review
Collected and verified by Verified Reviews
Very clear site

Site très clair
Experience from: 6 Nov 2025
Originally published on cristel.com (fr)
Michel C.
13 Nov 2025
Verified review
Collected and verified by Verified Reviews
Products are compliant and above all, delivery was made on time by a delivery driver who knows how to take initiative. Really good.

Produits conformes et surtout une livraison faite DLP par un livreur qui sait prendre des initiatives. Vraiment bien
Experience from: 6 Nov 2025
Originally published on cristel.com (fr)
Jean marc C.
13 Nov 2025
Verified review
Collected and verified by Verified Reviews
Pleasant site

Site agréable
Experience from: 6 Nov 2025
Originally published on cristel.com (fr)
Nathalie J.
13 Nov 2025
Verified review
Collected and verified by Verified Reviews
Very satisfied with the product, and the extremely fast delivery. Everything was perfect. Would recommend.

Très satisfaite du produit, de la livraison extrêmement rapide. Tout était parfait. A recommander.
Experience from: 6 Nov 2025
Originally published on cristel.com (fr)
Chantal F.
13 Nov 2025
Verified review
Collected and verified by Verified Reviews
Very satisfied

Très satisfait
Experience from: 31 Oct 2025
Originally published on cristel.com (fr)
Bernadette T.
12 Nov 2025
Verified review
Collected and verified by Verified Reviews
Fast delivery. Material very well packaged.

Livraison rapide. Matériel très bien emballé.
Experience from: 31 Oct 2025
Originally published on cristel.com (fr)
William C.
12 Nov 2025
Verified review
Collected and verified by Verified Reviews
Product quality. Clear website, fast delivery.

Qualité des produits. Site clair, livraison rapide.
Experience from: 4 Nov 2025
Originally published on cristel.com (fr)
Patrice B.
12 Nov 2025
Verified review
Collected and verified by Verified Reviews
Very easy search

Recherche très facile
Experience from: 4 Nov 2025
Originally published on cristel.com (fr)
Isabelle M.
12 Nov 2025
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Collected and verified by Verified Reviews
Fast delivery and very friendly driver! Nothing to complain about!

Livraison rapide et chauffeur très aimable ! Rien à dire !
Experience from: 5 Nov 2025
Originally published on cristel.com (fr)
Françoise M.
12 Nov 2025
Verified review
Collected and verified by Verified Reviews
Everything was perfect

Tout était parfait
Experience from: 5 Nov 2025
Originally published on cristel.com (fr)
Sabine L.
11 Nov 2025
Verified review
Collected and verified by Verified Reviews
Smooth website, easy to find what you're looking for.

Site fluide pour trouver se que l'on cherche.
Experience from: 4 Nov 2025
Originally published on cristel.com (fr)
Thierry V.
11 Nov 2025
Verified review
Collected and verified by Verified Reviews
The order arrived in record time and was perfectly packaged.

La commande est arrivée en un temps record et parfaitement emballée.
Experience from: 4 Nov 2025
Originally published on cristel.com (fr)
Vincent B.
11 Nov 2025
Verified review
Collected and verified by Verified Reviews
Order quickly delivered Beautiful object At home it's cristel and duralex 😉

Commande vite livrée Bel objet A la maison c'est cristel et duralex 😉
Experience from: 3 Nov 2025
Originally published on cristel.com (fr)
Herve A.
11 Nov 2025
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Collected and verified by Verified Reviews
Clear and detailed presentation.

Présentation clair et détaillée.
Experience from: 4 Nov 2025
Originally published on cristel.com (fr)
Flora C.
11 Nov 2025
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Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 4 Nov 2025
Originally published on cristel.com (fr)
Sophie R.
10 Nov 2025
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Perfect

Partait
Experience from: 3 Nov 2025
Originally published on cristel.com (fr)
Cecile S.
10 Nov 2025
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Collected and verified by Verified Reviews
The website is well-made and quite comprehensive.

Le site est bien fait et assez complet.
Experience from: 31 Oct 2025
Originally published on cristel.com (fr)
Marie A.
10 Nov 2025
Verified review
Collected and verified by Verified Reviews
I am extremely satisfied with the website itself and the speed of delivery!

Je suis extrêmement satisfaite du site par lui même et de la rapidité de la livraison !
Experience from: 3 Nov 2025
Originally published on cristel.com (fr)
Martine R.
10 Nov 2025
Verified review
Collected and verified by Verified Reviews
Very good

Trés bien
Experience from: 3 Nov 2025
Originally published on cristel.com (fr)
Jeanne M.
10 Nov 2025
Verified review
Collected and verified by Verified Reviews
clear, easy navigation

clair, navigation facile
Experience from: 3 Nov 2025
Originally published on cristel.com (fr)