What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

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5 ★

Anne S.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
The CRISTEL France website is very pleasant to browse, with lots of details to help you choose.

Le site CRISTEL France est très agréable à consulter beaucoup de détails pour savoir choisir
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
Sylvie B.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Fast delivery, perfect product

Livraison rapide produit parfait
Experience from: 14 Nov 2025
Originally published on cristel.com (fr)
Nicole P.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Perfect

parfait
Experience from: 17 Nov 2025
Originally published on cristel.com (fr)
Marie c B.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Excellent

Excellent
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
Xavier P.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Site well presented, order shipped quickly and carefully.

Site bien présenté, envoi de la commande rapide et soigné.
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
Sylvie D.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Never disappointed with the Cristel brand. Always excellent products

Jamais déçu de la.matque Cristel. Toujours d excellents produits
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
Olivier B.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Very fast shipping

Envoi très rapide
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
Odette J.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Very good. Meets my expectations. Very fast delivery

tres bien. conforme à mes attentes. livraison très rapide
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
Anne-Marie B.
25 Nov 2025
Verified review
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Order arrived on time

Commande arrivée dans les délais
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
Rose S.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Very well designed. I quickly found the product I was looking for

Très bien conçu. J’ai trouvé rapidement le produit que je cherchais
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
A. R.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
I. P.
25 Nov 2025
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Collected and verified by Verified Reviews
Not fluid

Non fluide
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
Paul V.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Order processed very quickly and shipped within the following days. Very professional. Well done and thank you

Prise en compte très rapide de la commande et expédition dans les jours qui ont suivis. Très professionnel. Bravo et merci
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
Lydia M.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Very clear and fast.

Très clair et rapide.
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
Claudine C.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Cristel, a prestigious brand for me.

Cristel marque de prestige pour moi.
Experience from: 12 Nov 2025
Originally published on cristel.com (fr)
Thierry L.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Order delay and quality

Délai et qualité de la commande
Experience from: 13 Nov 2025
Originally published on cristel.com (fr)
Marie c B.
25 Nov 2025
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Collected and verified by Verified Reviews
Great!

Super !!!
Experience from: 12 Nov 2025
Originally published on cristel.com (fr)
Benedicte C.
25 Nov 2025
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Easy site

Site facile
Experience from: 12 Nov 2025
Originally published on cristel.com (fr)
Sylvie P.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Well-designed site, easy navigation.

Site bien conçu, navigation aisée.
Experience from: 12 Nov 2025
Originally published on cristel.com (fr)
Corinne P.
25 Nov 2025
Verified review
Collected and verified by Verified Reviews
Perfect

parfait
Experience from: 12 Nov 2025
Originally published on cristel.com (fr)