What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

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Eric R.
12 Mar 2026
Verified review
Collected and verified by Verified Reviews
Very good website

Très bon site internet
Experience from: 27 Feb 2026
Originally published on cristel.com (fr)
Benjamin P.
12 Mar 2026
Verified review
Collected and verified by Verified Reviews
Great

Ras
Experience from: 25 Feb 2026
Originally published on cristel.com (fr)
Helene K.
11 Mar 2026
Verified review
Collected and verified by Verified Reviews
Very good. Fast delivery and excellent products!

Très bien. Livraison rapide et excellents produits !
Experience from: 22 Feb 2026
Originally published on cristel.com (fr)
Alexis C.
11 Mar 2026
Verified review
Collected and verified by Verified Reviews
Super quality

Super qualité
Experience from: 21 Feb 2026
Originally published on cristel.com (fr)
José F.
11 Mar 2026
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Collected and verified by Verified Reviews
Fast delivery and careful packaging. Perfect for me!

Livraison rapide et emballage soigné. Parfait pour moi !
Experience from: 20 Feb 2026
Originally published on cristel.com (fr)
Olivier B.
10 Mar 2026
Verified review
Collected and verified by Verified Reviews
Nothing to report.

RAS
Experience from: 24 Feb 2026
Originally published on cristel.com (fr)
Fabrice D.
10 Mar 2026
Verified review
Collected and verified by Verified Reviews
Very user-friendly and very complete. Easy to use.

Très convivial et très complet. Facile d'utilisation.
Experience from: 18 Dec 2025
Originally published on cristel.com (fr)
Florian M.
10 Mar 2026
Verified review
Collected and verified by Verified Reviews
Excellent quality, feels solid, easy to clean

Excellente qualité, sentiment de solidité, simple à nettoyer
Experience from: 24 Feb 2026
Originally published on cristel.com (fr)
Thierry R.
9 Mar 2026
Verified review
Collected and verified by Verified Reviews
High-performance products, amazing

Produits haute performance , étonnant
Experience from: 22 Feb 2026
Originally published on cristel.com (fr)
Anne laure N.
9 Mar 2026
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Collected and verified by Verified Reviews
I only regret one thing: not having bought it sooner! Excellent quality and very good product

Je regrette juste une chose : ne pas l'avoir acheté avant ! Excellente qualité et très bon produit
Experience from: 22 Feb 2026
Originally published on cristel.com (fr)
Eric D.
9 Mar 2026
Verified review
Collected and verified by Verified Reviews
No complaints, everything was simple, fast, and efficient.

RAS, tout a été simple, rapide et efficace.
Experience from: 22 Feb 2026
Originally published on cristel.com (fr)
Françoise B.
8 Mar 2026
Verified review
Collected and verified by Verified Reviews
This purchase completes my set of 3 saucepans. So I am satisfied with these products that I have known for a long time.

Cet achat vient compléter ma serie de 3 casseroles. C'est donc que je suis satisfaite de ces produits que je connais depuis longtemps.
Experience from: 21 Feb 2026
Originally published on cristel.com (fr)
Alain R.
8 Mar 2026
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 22 Feb 2026
Originally published on cristel.com (fr)
Didier C.
8 Mar 2026
Verified review
Collected and verified by Verified Reviews
A very fast order with identical delivery to continue

Bonjour une commande très rapide avec une livraison identiques à continué
Experience from: 21 Feb 2026
Originally published on cristel.com (fr)
Maryse C.
6 Mar 2026
Verified review
Collected and verified by Verified Reviews
Easy order and received quite quickly at the pickup point

commande facile et recu assez rapidement au point relais
Experience from: 18 Feb 2026
Originally published on cristel.com (fr)
Lionel L.
6 Mar 2026
Verified review
Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 15 Feb 2026
Originally published on cristel.com (fr)
Simon L.
5 Mar 2026
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Collected and verified by Verified Reviews
Clear and easy to use.

Clair et facile d'utilisation.
Experience from: 20 Feb 2026
Originally published on cristel.com (fr)
J. D.
5 Mar 2026
Verified review
Collected and verified by Verified Reviews
I am very satisfied with the products

Je suis très satisfait des produits
Experience from: 16 Feb 2026
Originally published on cristel.com (fr)
Jean rené Q.
5 Mar 2026
Verified review
Collected and verified by Verified Reviews
Clear and accessible site

Site clair et accessible
Experience from: 15 Feb 2026
Originally published on cristel.com (fr)
C. D.
5 Mar 2026
Verified review
Collected and verified by Verified Reviews
Functional

Fonctionnel
Experience from: 15 Feb 2026
Originally published on cristel.com (fr)