What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3376 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 376 reviews since 14/03/2023

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4.8

Based on 1 041 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"RAS SITE FONCTIONNEL ET CLAIR, PRODUIT DE QUALITÉ ET LIVRAISON RAPIDE"

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

Digital experience

452 reviews mention the digital experience, with 89% positive feedback.

"Ben fatto, non è stato difficile trovare gli articoli ."

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

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5 ★

Mouad A.
24 Mar 2026
Verified review
Collected and verified by Verified Reviews
Excellent product, good quality stainless steel

Excellent produit, inox de bonne qualité
Experience from: 8 Mar 2026
Originally published on cristel.com (fr)
Astrid M.
24 Mar 2026
Verified review
Collected and verified by Verified Reviews
Great, thank you.

Super, merci.
Experience from: 10 Mar 2026
Originally published on cristel.com (fr)
Grégory L.
24 Mar 2026
Verified review
Collected and verified by Verified Reviews
Nothing to report.

RAS
Experience from: 22 Feb 2026
Originally published on cristel.com (fr)
François C.
23 Mar 2026
Verified review
Collected and verified by Verified Reviews
An excellent product that I recommend without hesitation! Even if the price is a bit high.

Un excellent produit que je recommande sans hésiter ! Même si le prix est un peu élevé.
Experience from: 9 Mar 2026
Originally published on cristel.com (fr)
Helene E.
23 Mar 2026
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 9 Mar 2026
Originally published on cristel.com (fr)
Maria-Dolores D.
23 Mar 2026
Verified review
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Clear and very informative

Clair et très instructif
Experience from: 4 Mar 2026
Originally published on cristel.com (fr)
Jacques F.
22 Mar 2026
Verified review
Collected and verified by Verified Reviews
A first use without any problems.

Une première utilisation sans problème.
Experience from: 6 Mar 2026
Originally published on cristel.com (fr)
L. D.
22 Mar 2026
Verified review
Collected and verified by Verified Reviews
Very good

tres bien
Experience from: 6 Mar 2026
Originally published on cristel.com (fr)
Michel S.
22 Mar 2026
Verified review
Collected and verified by Verified Reviews
Good quality saucepans

Casseroles de bonnes qualité
Experience from: 8 Mar 2026
Originally published on cristel.com (fr)
Jacqueline R.
22 Mar 2026
Verified review
Collected and verified by Verified Reviews
The product I chose suits me perfectly

Le produit choisi me convient parfaitement
Experience from: 5 Mar 2026
Originally published on cristel.com (fr)
Joseph B.
21 Mar 2026
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Collected and verified by Verified Reviews
Very good site

Très bon site
Experience from: 5 Mar 2026
Originally published on cristel.com (fr)
Thierry D.
21 Mar 2026
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Collected and verified by Verified Reviews
It's perfect

c'est parfait
Experience from: 2 Feb 2026
Originally published on cristel.com (fr)
Kindt V.
21 Mar 2026
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nickel

nickel
Experience from: 5 Mar 2026
Originally published on cristel.com (fr)
Louis G.
21 Mar 2026
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Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 5 Mar 2026
Originally published on cristel.com (fr)
Béatrice L.
21 Mar 2026
Verified review
Collected and verified by Verified Reviews
xxx

xxx
Experience from: 4 Mar 2026
Originally published on cristel.com (fr)
Claude D.
20 Mar 2026
Verified review
Collected and verified by Verified Reviews
Ease of use

Facilité d’utilisation
Experience from: 14 Feb 2026
Originally published on cristel.com (fr)
Clémence B.
20 Mar 2026
Verified review
Collected and verified by Verified Reviews
Practical and ergonomic

pratique et ergonomique
Experience from: 2 Mar 2026
Originally published on cristel.com (fr)
Antoine B.
20 Mar 2026
Verified review
Collected and verified by Verified Reviews
Nothing to report.

RAS
Experience from: 16 Feb 2026
Originally published on cristel.com (fr)
Bernard nsi B.
20 Mar 2026
Verified review
Collected and verified by Verified Reviews
Careful packaging, that's all

Emballage soigné, ras
Experience from: 17 Feb 2026
Originally published on cristel.com (fr)
Danielle G.
19 Mar 2026
Verified review
Collected and verified by Verified Reviews
Excellent order, fast delivery

Excellente commande livraison rapide
Experience from: 5 Mar 2026
Originally published on cristel.com (fr)