What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3373 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 373 reviews since 14/03/2023

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.8

Based on 1 038 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

Maud B.
13 May 2026
Verified review
Collected and verified by Verified Reviews
It's not easy to add the product to the cart. You have to click before you can choose the size, which isn't logical.

Pas simple de mettre le produit dans le panier. Il faut cliquer avant de pouvoir choisir la taille, ce n’est pas logique
Experience from: 30 Apr 2026
Originally published on cristel.com (fr)
Jeanne L.
13 May 2026
Verified review
Collected and verified by Verified Reviews
Very attractive site.

Site très attrayant.
Experience from: 30 Apr 2026
Originally published on cristel.com (fr)
José F.
13 May 2026
Verified review
Collected and verified by Verified Reviews
Excellent service, shipping is fast and packaging is neat.

Excellent service, l'expédition est rapide et l'emballage est soigné.
Experience from: 30 Apr 2026
Originally published on cristel.com (fr)
Cerise H.
12 May 2026
Verified review
Collected and verified by Verified Reviews
The pans and pots are really very beautiful, solid and of good quality. Super fast delivery and well-packaged and protected parcels.

Les poeles et casseroles sont vraiment très belles, solides et de bonne qualité. Livraison super rapide et colis bien emballés et protégés.
Experience from: 28 Apr 2026
Originally published on cristel.com (fr)
Kevin G.
12 May 2026
Verified review
Collected and verified by Verified Reviews
Clear website and fast delivery.

Site clair et livraison rapide.
Experience from: 14 Apr 2026
Originally published on cristel.com (fr)
Sabine V.
12 May 2026
Verified review
Collected and verified by Verified Reviews
Thank you

Merci
Experience from: 29 Apr 2026
Originally published on cristel.com (fr)
Corinne D.
11 May 2026
Verified review
Collected and verified by Verified Reviews
Vag

Vag
Experience from: 23 Apr 2026
Originally published on cristel.com (fr)
Fabrice D.
11 May 2026
Verified review
Collected and verified by Verified Reviews
Very well designed and easy to navigate. Nothing to report

Très bien conçu et facile de navigation. RAS
Experience from: 23 Apr 2026
Originally published on cristel.com (fr)
Joanne M.
10 May 2026
Verified review
Collected and verified by Verified Reviews
Very beautiful, high-performing, and high-end product

Très beau produit performant et haut de gamme
Experience from: 23 Apr 2026
Originally published on cristel.com (fr)
Anne T.
10 May 2026
Verified review
Collected and verified by Verified Reviews
Very well-made site, products well described, simple purchase

Site tres bien fait, produits bien décrits, achat simple
Experience from: 26 Apr 2026
Originally published on cristel.com (fr)
Phil E.
10 May 2026
Verified review
Collected and verified by Verified Reviews
Very good, and stylish

Very good,and stylish
Experience from: 26 Apr 2026
Originally published on cristel.com (fr)
Richard R.
7 May 2026
Verified review
Collected and verified by Verified Reviews
clear

limpide
Experience from: 20 Apr 2026
Originally published on cristel.com (fr)
Frances V.
7 May 2026
Verified review
Collected and verified by Verified Reviews
Could be even more explicit

Pourrait être encore plus explicite
Experience from: 23 Apr 2026
Originally published on cristel.com (fr)
Nadia L.
7 May 2026
Verified review
Collected and verified by Verified Reviews
Only one choice possible! I tick: meat eggs vegetables vege / vegan fish potato dish in sauce!

Commentaire sur type de cuisine réalisée (plus bas dans le questionnaire): un seul choix possible! Je coche : viande œufs légumes vege / vegan poissons pomme de terre plat en sauce!
Experience from: 24 Apr 2026
Originally published on cristel.com (fr)
Viviane C.
6 May 2026
Verified review
Collected and verified by Verified Reviews
Perfect, great product and top-notch packaging. I will come back to you with complete confidence. Thank you

Parfait super produit et emballage au top. Je reviendrais vers vous en toute confiance. Merci
Experience from: 23 Apr 2026
Originally published on cristel.com (fr)
Olivier B.
6 May 2026
Verified review
Collected and verified by Verified Reviews
High-quality product

Produit de grande qualité
Experience from: 20 Apr 2026
Originally published on cristel.com (fr)
Laurent C.
6 May 2026
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 21 Apr 2026
Originally published on cristel.com (fr)
D. P.
6 May 2026
Verified review
Collected and verified by Verified Reviews
I struggled for years with poor quality pans, unable to cook meat or sautéed potatoes without them sticking. Since I started using this pan and the right method for stainless steel – heating it up then adding oil – everything is perfect! Be aware that it's a bit heavy to use.

j'ai galéré pendant des années à avoir des poêles de mauvaise qualité et ne pas réussir à cuire une viande ou des pommes de terre sautées sans que ça accroche et depuis que j'utilise cette poêle et la bonne méthode pour l'inox de la faire chauffer puis ajouter l'huile tout est nickel!! attention elle est un peu lourd à l'usage ...
Experience from: 17 Apr 2026
Originally published on cristel.com (fr)
Jocelyne B.
6 May 2026
Verified review
Collected and verified by Verified Reviews
Very fast and satisfactory delivery

Livraison très rapide et satisfaisante
Experience from: 21 Apr 2026
Originally published on cristel.com (fr)
Eric L.
6 May 2026
Verified review
Collected and verified by Verified Reviews
Always very clear

Toujours très clair
Experience from: 18 Apr 2026
Originally published on cristel.com (fr)