What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3373 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 373 reviews since 14/03/2023

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4.8

Based on 1 038 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

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4 ★

5 ★

Valerie V.
15 Jun 2026
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Collected and verified by Verified Reviews
Very fast delivery, impeccable packaging

Livraison très rapide emballage impeccable
Experience from: 26 May 2026
Originally published on cristel.com (fr)
P. V.
15 Jun 2026
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Collected and verified by Verified Reviews
very good

très bien
Experience from: 25 May 2026
Originally published on cristel.com (fr)
Marie-Eve L.
15 Jun 2026
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This purchase is a real investment for us. The price of the products is high, however, when you know that their use is safe for health, practical and pleasant to use, and above all, they are indestructible or almost. No more need to replace our sets of pans and pots every 3 to 5 years because they are chipped and full of PFAS.

Cet achet est pour nous un réel investissement. Le prix des produits est élevé en revanche, lorsqu'on sait que l'utilisation est sans danger pour la santé, pratique et agréable à utiliser et surtout inusable ou quasi. Plus besoin de renouveler nos batterie de poêle et casseroles tous les 3 à 5 ans car ébréchés et plein de pfas
Experience from: 23 May 2026
Originally published on cristel.com (fr)
Isabelle P.
8 Jun 2026
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Too expensive…. Eternal product…

Trop cher…. Produit éternel…
Experience from: 24 May 2026
Originally published on cristel.com (fr)
Sabine T.
8 Jun 2026
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Perfect

Parfait
Experience from: 24 May 2026
Originally published on cristel.com (fr)
Gilles R.
8 Jun 2026
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Collected and verified by Verified Reviews
Clear and precise navigation on the site

Navigation claire et précise sur le site
Experience from: 25 May 2026
Originally published on cristel.com (fr)
Hussein K.
6 Jun 2026
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Top

Top
Experience from: 20 May 2026
Originally published on cristel.com (fr)
Margaux D.
5 Jun 2026
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The website is well done ✅ Easy to access and to find what you want

Le site est bien fait ✅ Facile d’accès et pour trouver ce qu’on veut
Experience from: 21 May 2026
Originally published on cristel.com (fr)
Nelly G.
5 Jun 2026
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Everything went well

tout c'est bien déroulé
Experience from: 16 May 2026
Originally published on cristel.com (fr)
Faouzane T.
5 Jun 2026
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Everything is correct

Tout est correct
Experience from: 17 May 2026
Originally published on cristel.com (fr)
N. B.
5 Jun 2026
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Very good site, good information on products, their maintenance and use. A pleasant site to visit, easy to use for ordering. Good recipes.

Très bon site, bonnes informations sur les produits, leur entretien et leur utilisation. Un site agréable à visiter, facile d'emploi pour commander. Bonnes recettes.
Experience from: 5 May 2026
Originally published on cristel.com (fr)
Alexander P.
4 Jun 2026
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Collected and verified by Verified Reviews
French excellence. I already own three products from the company and plan to continue my collection. Quality, know-how, and elegance are always present.

L'excellence à la française. J'ai déjà trois produits de la maison et je compte poursuivre ma collection. Qualité, savoir-faire et élégance sont toujours au rendez-vous.
Experience from: 18 May 2026
Originally published on cristel.com (fr)
Roger L.
4 Jun 2026
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The website is very easy to access, its use is simple and direct. For delivery, it's hard to do better, ordered Friday morning, delivered Saturday noon

Le site est très facile d’accès, son utilisation simple et directe. Pour la livraison, difficile de faire mieux, commandé le vendredi matin, livré le samedi midi
Experience from: 22 May 2026
Originally published on cristel.com (fr)
Véronique G.
4 Jun 2026
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Very good

Très bien
Experience from: 22 May 2026
Originally published on cristel.com (fr)
Chenxiao Z.
4 Jun 2026
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Everything perfect!

tout parfait!
Experience from: 16 May 2026
Originally published on cristel.com (fr)
éliane S.
4 Jun 2026
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Readable

Lisible
Experience from: 21 May 2026
Originally published on cristel.com (fr)
Celine S.
3 Jun 2026
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Site navigation is clear and pleasant

Navigation du site Claire et agréable
Experience from: 17 May 2026
Originally published on cristel.com (fr)
Claire M.
3 Jun 2026
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Collected and verified by Verified Reviews
Order delivered within an express timeframe with perfect tracking.

Commande livrée dans un délai express avec un parfait suivi .
Experience from: 16 May 2026
Originally published on cristel.com (fr)
P. P.
3 Jun 2026
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Navigation on the site is very easy

Navigation sur le cité très facile
Experience from: 16 May 2026
Originally published on cristel.com (fr)
Marie B.
3 Jun 2026
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Collected and verified by Verified Reviews
Everything went very well. I was just surprised to receive a metal lid instead of a glass one. But I will try the metal one.

Tout s’est très bien passé. J’ai juste été surprise de recevoir un couvercle en métal au lieu d’un en verre. Mais je vais tester celui en métal.
Experience from: 18 May 2026
Originally published on cristel.com (fr)