What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

J. B.
22 Jun 2026
Verified review
Collected and verified by Verified Reviews
Simple and clear site/secure payment

Site simple et claire/ paiement sécurisé
Experience from: 6 Jun 2026
Originally published on cristel.com (fr)
Marie-Noelle A.
21 Jun 2026
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Collected and verified by Verified Reviews
I've had Cristel products for years and I'm very satisfied, they are quality.

Depuis des années j’ai des produits Cristel et j’en suis fort satisfaite c’est de la qualité
Experience from: 4 Jun 2026
Originally published on cristel.com (fr)
Christine T.
21 Jun 2026
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Collected and verified by Verified Reviews
Very easy to find the products.

Très facile de trouver les produits.
Experience from: 7 Jun 2026
Originally published on cristel.com (fr)
Jean luc C.
21 Jun 2026
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Collected and verified by Verified Reviews
Site ok

Site ok
Experience from: 7 Jun 2026
Originally published on cristel.com (fr)
Odile D.
21 Jun 2026
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Easy navigation. Perfect delivery service.

Navigation facile. Service de livraison parfait.
Experience from: 6 Jun 2026
Originally published on cristel.com (fr)
Sandrine M.
19 Jun 2026
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Very good, just missing the 24 cm.

Très bien il manque juste la 24 cm
Experience from: 3 Jun 2026
Originally published on cristel.com (fr)
Michel D.
19 Jun 2026
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Nothing to say, everything is perfect

Rien a dire tout est parfait
Experience from: 3 Jun 2026
Originally published on cristel.com (fr)
Ray H.
18 Jun 2026
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Collected and verified by Verified Reviews
Very good

Très bien
Experience from: 1 Jun 2026
Originally published on cristel.com (fr)
Marie josé B.
18 Jun 2026
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Collected and verified by Verified Reviews
Very beautiful piece, very easy to succeed with cooking with the help of your tutorials.

Très belle pièce, très facile de réussir les cuissons avec l’aide de vos tûtos.
Experience from: 1 Jun 2026
Originally published on cristel.com (fr)
Jf D.
18 Jun 2026
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Clear and precise enough

Suffisamment clair et précis
Experience from: 1 Jun 2026
Originally published on cristel.com (fr)
Matthias T.
18 Jun 2026
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Collected and verified by Verified Reviews
nickel cristel !

nickel cristel !
Experience from: 3 Jun 2026
Originally published on cristel.com (fr)
Fabienne G.
18 Jun 2026
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Very well-made site. Easy to search for products.

Site très bien fait. Facile en recherche de produit.
Experience from: 4 Jun 2026
Originally published on cristel.com (fr)
Audrey E.
18 Jun 2026
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very good

très bien
Experience from: 4 Jun 2026
Originally published on cristel.com (fr)
Régis B.
18 Jun 2026
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The website is clear and fast. A product comparison tool would be a plus.

Le site est clair et rapide. Un comparateur de produit serait un plus.
Experience from: 25 May 2026
Originally published on cristel.com (fr)
Pascale C.
18 Jun 2026
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no reviews

pas d'avis
Experience from: 22 May 2026
Originally published on cristel.com (fr)
Alain R.
18 Jun 2026
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Perfect service and product

parfait service et produit
Experience from: 30 May 2026
Originally published on cristel.com (fr)
Carine V.
18 Jun 2026
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Collected and verified by Verified Reviews
I knew what I wanted: stainless steel removable handle

Je savais ce que je voulais : inox poignée amovible
Experience from: 24 May 2026
Originally published on cristel.com (fr)
Roselyne B.
18 Jun 2026
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Collected and verified by Verified Reviews
Easy navigation on the site and clear explanations.

Navigation facile sur le site et explications claires.
Experience from: 25 May 2026
Originally published on cristel.com (fr)
Jacqueline D.
18 Jun 2026
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Very clear site.

Site très clair.
Experience from: 1 Jun 2026
Originally published on cristel.com (fr)
Denise V.
18 Jun 2026
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Collected and verified by Verified Reviews
easy

facile
Experience from: 26 May 2026
Originally published on cristel.com (fr)