What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

Jacqueline R.
1 Jul 2026
Verified review
Collected and verified by Verified Reviews
Very good quality item, fast delivery. Very satisfied.

article de très belle qualité, livraison rapide.très satisfaite.
Experience from: 6 Jun 2026
Originally published on cristel.com (fr)
Maurice V.
1 Jul 2026
Verified review
Collected and verified by Verified Reviews
Nothing to report.

RAS
Experience from: 6 Jun 2026
Originally published on cristel.com (fr)
Ronald C.
1 Jul 2026
Verified review
Collected and verified by Verified Reviews
Fast delivery. Well packaged. Smooth navigation

Livraison Rapide. Bien emballé. Navigation fluide
Experience from: 13 Jun 2026
Originally published on cristel.com (fr)
Christian D.
1 Jul 2026
Verified review
Collected and verified by Verified Reviews
Website use is quite easy

utilisation du site assez aisée
Experience from: 13 Jun 2026
Originally published on cristel.com (fr)
Annie N.
1 Jul 2026
Verified review
Collected and verified by Verified Reviews
Super professional

Super professionel
Experience from: 12 Jun 2026
Originally published on cristel.com (fr)
Patricia P.
1 Jul 2026
Verified review
Collected and verified by Verified Reviews
The site is simple to use

Le site est simple à utiliser
Experience from: 9 Jun 2026
Originally published on cristel.com (fr)
M. L.
1 Jul 2026
Verified review
Collected and verified by Verified Reviews
The site is clear and intuitive

Le site est clair et intuitif
Experience from: 21 May 2026
Originally published on cristel.com (fr)
William B.
1 Jul 2026
Verified review
Collected and verified by Verified Reviews
Functional and pleasant site

Site fonctionnel et agréable
Experience from: 7 Jun 2026
Originally published on cristel.com (fr)
Carole C.
24 Jun 2026
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 11 Jun 2026
Originally published on cristel.com (fr)
Sophearim H.
24 Jun 2026
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 6 Jun 2026
Originally published on cristel.com (fr)
Laurence L.
24 Jun 2026
Verified review
Collected and verified by Verified Reviews
Ordering on the website is easy and the order processing was fast.

La commande sur le site est facile et le traitement de la commande a été rapide.
Experience from: 6 Jun 2026
Originally published on cristel.com (fr)
Laurent C.
24 Jun 2026
Verified review
Collected and verified by Verified Reviews
I don't regret my purchase, I got rid of all my old pots and pans. Everything is great.

je ne regrette pas mon achat je me suis débarrassé de toutes mes anciennes casseroles et poêles tout est super
Experience from: 10 Jun 2026
Originally published on cristel.com (fr)
Christine G.
24 Jun 2026
Verified review
Collected and verified by Verified Reviews
The website is quite easy to navigate, you just need to understand that we will choose the size when we go to the cart.

Visite assez facile pour le site juste comprendre que nous choisirons la taille en allant au panier
Experience from: 10 Jun 2026
Originally published on cristel.com (fr)
Lydie R.
24 Jun 2026
Verified review
Collected and verified by Verified Reviews
Happy with the solid Cristel products

contente des produit cristel solide
Experience from: 10 Jun 2026
Originally published on cristel.com (fr)
Christelle P.
24 Jun 2026
Verified review
Collected and verified by Verified Reviews
very good

très bien
Experience from: 10 Jun 2026
Originally published on cristel.com (fr)
Laurent M.
23 Jun 2026
Verified review
Collected and verified by Verified Reviews
Nothing to complain about.

Rien à redire.
Experience from: 1 Jun 2026
Originally published on cristel.com (fr)
Caroline G.
23 Jun 2026
Verified review
Collected and verified by Verified Reviews
Delivery as per the order with respect to deadlines

Livraison conforme à la commande avec respect des délais
Experience from: 10 Jun 2026
Originally published on cristel.com (fr)
Jean baptiste J.
23 Jun 2026
Verified review
Collected and verified by Verified Reviews
Super quality, ultra-fast delivery. Really great

Super qualité, livraison ultra rapide. Vraiment top
Experience from: 10 Jun 2026
Originally published on cristel.com (fr)
Laurence C.
22 Jun 2026
Verified review
Collected and verified by Verified Reviews
Great website

Super site
Experience from: 4 Jun 2026
Originally published on cristel.com (fr)
Stéphanie D.
22 Jun 2026
Verified review
Collected and verified by Verified Reviews
Complete site, clear, easy to filter

Site complet, clair, facile à filtrer
Experience from: 6 Jun 2026
Originally published on cristel.com (fr)