What do Internet users think about cristel.com ?

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction. Many reviews mention quick delivery, neat parcels, helpful customer service, and easy access to spare parts, while some customers also note healthy cooking and products that suit everyday use well. Cristel gathers overwhelmingly positive feedback with 3372 reviews published in total and an average rating of 4.8 stars.

What is cristel.com's address ?

Rue du 8 mai - Parc d'activités du Moulin 25490 FESCHES-LE-CHATEL

Reviews for Cristel.com

Total: 3 372 reviews since 14/03/2023

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4.8

Based on 1 037 reviews from the last 12 months

5

87%
4

9%
3

2%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Cristel feels like a brand that makes ordering simple and reassuring, with a clear, intuitive website, very fast shipping, and careful packaging. Customers also describe the cookware as well designed, effective, and easy to use, including on induction.

This summary is AI-Generated

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Helpful?

Delivery

595 reviews mention delivery, with 89% positive feedback.

"très satisfaite, commande reçu dans la semaine,tres bonne qualité et très bonne prise en main. Bravo du bon travail, merci"

"Très bonne qualité, rapport qualité- prix honorable livraison rapide"

"Fast shipping and delivery, excellent goods."

Digital experience

451 reviews mention the digital experience, with 89% positive feedback.

"Site intuitif, facile de trouver et commander un produit."

"Site facilement utilisable"

"Navigation facile. Livraison très rapide et soignée."

Team expertise

49 reviews mention our team's expertise, with 98% positive feedback.

"Service client au top. Réponse rapide"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

"Site agréable et facile d utilisation avec de bon conseils."

Responsiveness

43 reviews mention our responsiveness, with 100% positive feedback.

"Rapide et efficace"

"Très reactif bonne communication"

"Très satisfaite du service client, facile à joindre et à l'écoute."

Friendliness & courtesy

26 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Excellente écoute de la part du service client. Réactivité, empathie, un véritable service au client."

"Des gens charmants de bons conseils. J'apprécie"

"sav exeptionnel rien a dire le personnel au telephone tres professionnel merci"

Choice

24 reviews mention choice, with 88% positive feedback.

"Le choix du produit sur le site ainsi que l’ensemble du processus sont très simples. Le service est excellent."

"Très explicatif. Facilite le choix."

"Bonne navigation sur le site. Un grand choix d'ustensiles de cuisine. Paiement sécurisé. Envoi très rapide."

1 ★

2 ★

3 ★

4 ★

5 ★

Isabelle C.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
Great

Super
Experience from: 5 Oct 2026
Originally published on cristel.com (fr)
Mathilde L.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
Easy to find the right product

Facile de trouver le produit adequat
Experience from: 6 Oct 2026
Originally published on cristel.com (fr)
Jean-Marc C.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
Perfect

parfait
Experience from: 5 Oct 2026
Originally published on cristel.com (fr)
Sylvie B.
24 Oct 2026
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Collected and verified by Verified Reviews
I have already given my opinion.

J’ai déjà donné mon avis.
Experience from: 3 Oct 2026
Originally published on cristel.com (fr)
Florence M.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
VERY good equipment

TRÈS Bon matériel
Experience from: 8 Oct 2026
Originally published on cristel.com (fr)
Didier V.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
No difficulty finding the product that suits what we want to do in the kitchen.

aucune difficulté pour trouver le produit qui convient à ce que nous souhaitons faire en cuisine.
Experience from: 2 Oct 2026
Originally published on cristel.com (fr)
Armande D.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
cheap, low-end, mediocre manufacturing

fabrication bon marché, bas de gamme, médiocre
Experience from: 30 Sept 2026
Originally published on cristel.com (fr)
Florence G.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
Site ok. Products very well packaged. Fast delivery.

Site ok. Produits très bien emballés. Livraison rapide.
Experience from: 1 Oct 2026
Originally published on cristel.com (fr)
Yvon G.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
The frying pan perfectly meets expectations and delivery was within a reasonable timeframe

La poêle correspond parfaitement aux attentes et la livraison s'est faite dans des délais raisonnables
Experience from: 3 Oct 2026
Originally published on cristel.com (fr)
Gisèle O.
24 Oct 2026
Verified review
Collected and verified by Verified Reviews
Fast and careful order and delivery

Commande et livraison rapide et soignée
Experience from: 30 Sept 2026
Originally published on cristel.com (fr)
Martine C.
19 Oct 2026
Verified review
Collected and verified by Verified Reviews
Easily usable site

Site facilement utilisable
Experience from: 30 Sept 2026
Originally published on cristel.com (fr)
Michèle J.
19 Oct 2026
Verified review
Collected and verified by Verified Reviews
Perfect

Parfait
Experience from: 30 Sept 2026
Originally published on cristel.com (fr)
Alain R.
19 Oct 2026
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Collected and verified by Verified Reviews
No unpleasant surprises, I already know the brand

Pas de mauvaise surprise, je connais déjà la marque
Experience from: 30 Sept 2026
Originally published on cristel.com (fr)
Luc D.
19 Oct 2026
Verified review
Collected and verified by Verified Reviews
Nothing to report.

RAS
Experience from: 30 Sept 2026
Originally published on cristel.com (fr)
Pierre T.
19 Oct 2026
Verified review
Collected and verified by Verified Reviews
very good

très bien
Experience from: 25 Sept 2026
Originally published on cristel.com (fr)
Sabine H.
19 Oct 2026
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Clear

Clair
Experience from: 28 Sept 2026
Originally published on cristel.com (fr)
Francine B.
19 Oct 2026
Verified review
Collected and verified by Verified Reviews
Super good quality

Super bonne qualité
Experience from: 27 Sept 2026
Originally published on cristel.com (fr)
Chantal L.
19 Oct 2026
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Collected and verified by Verified Reviews
Simple navigation and top-notch delivery. It's a Christmas gift, so I haven't been able to test it, but I already cook with stainless steel. I intend to order a pressure cooker.

Navigation simple et livraison au top.C'est un cadeau de noel pas pu le tester mais je cuisine déjà avec de l'inox.j'ai l'intention de commander une cocotte minute.
Experience from: 25 Sept 2026
Originally published on cristel.com (fr)
Catherine L.
19 Oct 2026
Verified review
Collected and verified by Verified Reviews
very well designed

très bien conçu
Experience from: 26 Sept 2026
Originally published on cristel.com (fr)
Eric B.
19 Oct 2026
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Collected and verified by Verified Reviews
for cooking tips

pour les conseils de cuisson
Experience from: 14 Sept 2026
Originally published on cristel.com (fr)