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Review Summary
Cowlingandwilcox is praised for making ordering straightforward, with a site that is easy to use and a clear online selection of art materials. Customers also mention helpful communication and customer service, which makes the whole process feel smooth and reassuring.
Delivery
"Reliably good products at great prices and swift delivery"
"Excellent service. Beautifully packaged."
"Good quality artistic wares. On time. Well packed."
Digital experience
"Easy to order from the web site and delivered quickly"
"Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be…"
Website was very user friendly. The delivery was on time and products were exactly as promised. Very pleased. Great value. I will definitely be buying here again.
"Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options…"
Easy to navigate website with an excellent choice of art resources. Straightforward to add items to basket and a wide array of payment options including PayPal and Klarna. Item ordered was delivered quickly and no problems at all. Will definitely buy from again.
Team expertise
"Very efficient service and very helpful service team. Thanks"
"Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly…"
Cowling and Wilcox provide, as they always have done, excellent advice and service. Items from their online shop are always well packed and promptly delivered.
"The whole experience was very positive. Excellent customer service. Will definitely use again. Thank you."
Choice
"Great range of products, and prompt delivery"
"Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide…"
Very easy to order and find the items online . Good communication throughout and a large selection of items . Sale prices very good vfm on a wide range of art materials .
"Great stock and great prices"
Responsiveness
"very prompt and efficient service"
"Efficient and prompt"
"I was really impressed by both the delivery time and the promptness of responses I had after sale. Really recommended as a seller."
Friendliness & courtesy
"Very helpful staff and friendly"
"Excellent service and staff quality art supplies"
"Great prices, fantastic customer service"
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A. A.
19 Jul 2022
Verified reviewExcellent service
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A. A.
19 Jul 2022
Verified reviewVery good service, easy to buy on site, delivery was prompt and the Easel I bought is fabulous - very good quality easy to assemble by myself, it actually came with 2 very good screw drivers. The easel looks beautiful and I am very happy with it.
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A. A.
19 Jul 2022
Verified reviewThe website is easy to use and my items arrived quickly.
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A. A.
19 Jul 2022
Verified reviewFast delivery, great product
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A. A.
19 Jul 2022
Verified reviewGreat acrylic paints.
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A. A.
18 Jul 2022
Verified reviewExcellent quick service.
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A. A.
18 Jul 2022
Verified reviewExcellent service
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A. A.
18 Jul 2022
Verified reviewWhilst I repeatedly buy from Cowling and Wilcox and am always satisfied with my purchases, these requests for reviews with every small item are becoming so irksome that I might be prompted to buy elsewhere to avoid them!
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A. A.
18 Jul 2022
Verified reviewGood prices on the selected products they sell. Often have good discounts.
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A. A.
17 Jul 2022
Verified reviewEasy to order my paints, a good price. My order arrived within a couple of days.
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A. A.
17 Jul 2022
Verified reviewVery nice easel, and at a good price. Slight let down by the delivery courier but - aside for that extra hassle, very pleased with the transaction
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A. A.
17 Jul 2022
Verified reviewFast delivery. Thanks.
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A. A.
17 Jul 2022
Verified reviewEasy to use, good prices, excellent goods.
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A. A.
17 Jul 2022
Verified reviewVery good and clear description of products.Up to date tacking of item and parcel arrived in good condition and in the time slot allocated. Overall went very smoothly from placing order to delivery.Verv
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A. A.
17 Jul 2022
Verified reviewGood product, well packed and prompt service.
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A. A.
16 Jul 2022
Verified reviewVery good ,fast & competitively priced. Not TOO MUCH packaging
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A. A.
16 Jul 2022
Verified reviewAlways a fast delivery 👍
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A. A.
16 Jul 2022
Verified reviewwell packed and fast delivery
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A. A.
16 Jul 2022
Verified reviewWebsite very easy and simple to use / navigate, delivery / service quick and items well packaged
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A. A.
16 Jul 2022
Verified reviewThe website was easy to navigate, simple payment process and the easel was delivered in good order and promptly.
Reviews displayed in chronological order
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