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Review Summary
Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.
Delivery
"Reliable and quick service."
"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."
"4 days before the item were shipped from you is way to long…"
Digital experience
"Easy to use and great shipping to the USA. Thank you, will be coming back again."
"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."
"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"
Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the service four times and each was as good
Team expertise
"Professional 👍"
"Very professional and good value for money!!"
"Top Service and Top prices. Recomended!"
Responsiveness
"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"
"Quick deliveri"
"Correct, informativ, gyors."
Friendliness & courtesy
"Excellent service and great customer service."
"Services was very good and helpful"
"Great service , Thanks so much"
Choice
"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"
"Great choice, good prices"
"The Best choice every make!"
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A. A.
30 Nov 2021
Verified reviewRegarding the Europe moto my opinion is very good. They informed me about the jacket that it will be available late December, although it was visible in the site. Regarding the trousers for my wife, it was very very big, probably the sizing from BMW is not good. They refunded me, but I paid enough money for the return. It was not their fault, it was BMW fault sizing..
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A. A.
30 Nov 2021
Verified reviewItem arrived as expected and in a timely manner and communication was spot on, I took a chance and so glad I did 😊 looking to order more from them now 😂
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A. A.
30 Nov 2021
Verified reviewBoth products where of top quality as you would expect from bmw , the only criticism I would have is I found the postage expensive for the size and weight of the product’s
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A. A.
30 Nov 2021
Verified reviewGood prices and excellent service
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A. A.
30 Nov 2021
Verified reviewExcellent
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A. A.
30 Nov 2021
Verified reviewI wanted an insruction with it on paper for installing the item. Otherwise it was good.
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A. A.
30 Nov 2021
Verified reviewgood communication , great product , the shipping was fast defenitely ill by again
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A. A.
30 Nov 2021
Verified reviewAll went well, but it took more than what had been announced.
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A. A.
30 Nov 2021
Verified reviewI ordered a backrest which took forever to arrive. After a week of no response, I called and explained I needed it for going on a trip in two weeks time and was told it would be dispatched. Item didn't arrive in time so i had to get something elsewhere. When it did arrive turns out to was the wrong item and won't fit the top box. I didn't get a chance to discover it was wrong as i had been on the trip and then when I came back i contracted covid so had to isolate for 10 days. So when i contacted them to say it was wrong they told me it had gone beyond the 14 days they allow for returns so i can't send it back. It is still brand new in the bag but it doesn't seem to matter to them and they have no consideration to the fact they delayed the delivery and then covid came into play so it was out with my control to return within the very short 14 days that they seem to allow... but as long as they have my money they couldn't care... very disappointing and could do with a lesson in customer relations. Wont be going back if this is their attitude.
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A. A.
26 Nov 2021
Verified reviewExcellent and friendly service. They kept me updated of the status of my order. Everything showed up on time and packed properly. I have made a few purchases thus far and will continue to do so in the future. Good job.
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A. A.
26 Nov 2021
Verified reviewAmazingly quick delivery and the replacement screen that I ordered is perfect. A fantastic company! Many thanks - Mike
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A. A.
26 Nov 2021
Verified reviewEasy to order and reliable delivery
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A. A.
26 Nov 2021
Verified reviewOrdered an Enduroguard outfit (vest and pants) and verry happy with my purchase, the fast delivery, the good price as this outfit, now discontinued, was offered at a reduced price. A tiny detail though : a snap button was missing in the trousers but I decided I didn’t need to send the item back under warranty, so I replaced it myself…
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A. A.
26 Nov 2021
Verified reviewFrictionless
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A. A.
26 Nov 2021
Verified reviewAs an overseas buyer it can be hard to know who to trust, but I had no issues at all. Even shipping was fast, and the goods were well packed. Everything was really smooth and professional.
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A. A.
26 Nov 2021
Verified reviewExcellent
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A. A.
26 Nov 2021
Verified reviewBrilliant easy to use great service
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A. A.
26 Nov 2021
Verified reviewfast shipping,good quality,happy for shoes,looks and quality are awesome
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A. A.
26 Nov 2021
Verified reviewEverything was perfect…Thanks
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A. A.
26 Nov 2021
Verified reviewUna página fácil de navegar, sencilla para poner y pagar una orden y el tiempo de espera por lo comprado es razonable.
Reviews displayed in chronological order
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