What do Internet users think about bmw.europe-moto.com ?

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions. Customers also mention quick turnaround, competitive pricing, and items arriving in good or even excellent quality. The site is said to be easy to navigate, with a wide range of items for different models, while one complaint concerns a refund still pending and another says delivery took too long. Bmw.europe-moto gathers mostly positive customer feedback with 3016 reviews published in total and an average rating of 4.2 stars.

What is bmw.europe-moto.com's address ?

24 Rue Raoul Dufy 34000 Montpellier

Reviews for Bmw.europe-moto.com

Total: 3 016 reviews since 04/11/2020

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4.2

Based on 860 reviews from the last 12 months

5

66%
4

12%
3

7%
2

4%
1

10%

1 ★

2 ★

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5 ★

Review Summary

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.

This summary is AI-Generated

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Helpful?

Delivery

327 reviews mention delivery, with 61% positive feedback.

"Reliable and quick service."

"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."

"4 days before the item were shipped from you is way to long…"

Digital experience

65 reviews mention the digital experience, with 82% positive feedback.

"Easy to use and great shipping to the USA. Thank you, will be coming back again."

"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."

"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"

Team expertise

29 reviews mention our team's expertise, with 93% positive feedback.

"Professional 👍"

"Very professional and good value for money!!"

"Top Service and Top prices. Recomended!"

Responsiveness

20 reviews mention our responsiveness, with 85% positive feedback.

"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"

"Quick deliveri"

"Correct, informativ, gyors."

Friendliness & courtesy

11 reviews mention our friendliness and courtesy, with 91% positive feedback.

"Excellent service and great customer service."

"Services was very good and helpful"

"Great service , Thanks so much"

Choice

10 reviews mention choice, with 90% positive feedback.

"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"

"Great choice, good prices"

"The Best choice every make!"

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5 ★

A. A.
15 Dec 2021
Verified review
Collected and verified by Verified Reviews
Hi I brought these 719 option brake and clutch levers lovely bit of kit discounted with bmw Europe easy to order and quick delivery.
Experience from: 9 Nov 2021
A. A.
15 Dec 2021
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Excellent!
Experience from: 9 Nov 2021
A. A.
15 Dec 2021
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Very poor website, poor after sales and return policy, jacket too small and difficult to return, company did not supply return slip, does not state on website the customer is liable to be import and export duty when trying to return, will not use company again.
Experience from: 11 Nov 2021
A. A.
15 Dec 2021
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Awesome Delivery Time. Reached well before the estimated date and without any problems whatsoever. Thank you
Experience from: 11 Nov 2021
A. A.
15 Dec 2021
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The order process was fine and the package arrived promptly. I was quite pleased. Unfortunately I had a warranty issue with the order and when I tried to contact Customer service. I received nothing but automated response requiring me to return the item. I would have liked to speak to a person or at least had my emails regarding the issue addressed directly other than by automated response. I ended up repairing the item myself but have gotten no follow up from Europe\Moto.
Experience from: 9 Nov 2021
A. A.
15 Dec 2021
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Bom vendedor
Experience from: 12 Nov 2021
A. A.
15 Dec 2021
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Fast delivery even in these times and great service
Experience from: 8 Nov 2021
A. A.
6 Dec 2021
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quick delivery
Experience from: 3 Nov 2021
A. A.
6 Dec 2021
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xxxx
Experience from: 5 Nov 2021
A. A.
6 Dec 2021
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Mostly after I place an order, I’m informed that either the product is unavailable or the size or colour is unavailable. That’s a terrible feeling and it has happened not just once or twice but multiple times. The site doesn’t update its out of stock product and makes customers pay for it and then later offer a refund or credit note. Their delivery process has improved a bit but needs a reminder very often to check if item is dispatched or not. Still a long way to improve
Experience from: 25 Oct 2021
A. A.
6 Dec 2021
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Instant response to technical questions and sound advice provided followed by quick despatch of item. Well packaged and arrived in good time. Item as described and works perfectly as expected.
Experience from: 3 Nov 2021
A. A.
6 Dec 2021
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Fast shipping and good prices.
Experience from: 7 Nov 2021
A. A.
6 Dec 2021
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I LIKE BUT THE PACKAGING IS 2/5 not sealed packaging.
Experience from: 3 Nov 2021
A. A.
6 Dec 2021
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Thanks
Experience from: 5 Nov 2021
A. A.
6 Dec 2021
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My choice is limited by available size. Can detail parts guide for maintain & repair be available?
Experience from: 5 Nov 2021
A. A.
6 Dec 2021
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Perfect matching my new R9T tank!
Experience from: 1 Nov 2021
A. A.
6 Dec 2021
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The site worked perfectly and delivery was made in the announced time.
Experience from: 6 Nov 2021
A. A.
6 Dec 2021
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Great seller
Experience from: 7 Nov 2021
A. A.
6 Dec 2021
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The order took too long to ship, and poor packaging.
Experience from: 31 Oct 2021
A. A.
6 Dec 2021
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Very Efficient and the quality is very good
Experience from: 5 Nov 2021