Review Summary
Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.
Delivery
"Reliable and quick service."
"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."
"4 days before the item were shipped from you is way to long…"
Digital experience
"Easy to use and great shipping to the USA. Thank you, will be coming back again."
"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."
"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"
Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the service four times and each was as good
Team expertise
"Professional 👍"
"Very professional and good value for money!!"
"Top Service and Top prices. Recomended!"
Responsiveness
"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"
"Quick deliveri"
"Correct, informativ, gyors."
Friendliness & courtesy
"Excellent service and great customer service."
"Services was very good and helpful"
"Great service , Thanks so much"
Choice
"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"
"Great choice, good prices"
"The Best choice every make!"
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A. A.
29 Oct 2021
Verified reviewI'm in USA, i bought a Helmet (700$), wrong size was small for me, even if i'm a 59 and i bought a 59, they offered to replace it only if i send it back at my expenses (100$). If you buy clothes or helmets there is a big risk to choose a wrong size, since they claim to be a worldwide shop and 14 days return policy... they do not state you have to pay ship expenses to send things back. Very disappointed, The worst experience i've ever had with BMW.
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A. A.
29 Oct 2021
Verified reviewQuick delivery, no problems at all. Would use them again.
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A. A.
29 Oct 2021
Verified reviewHorrible I haven’t received my item I’m out of pocket £190 and I have a carrier looking for a further £45 before they deliver the wing mirror I bought .
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A. A.
29 Oct 2021
Verified reviewSite is convenient, shipment and delivery reasonably fast.
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A. A.
29 Oct 2021
Verified reviewA good service and a Quick delivery. The rerun process must be quicker and more clear on the site.
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A. A.
29 Oct 2021
Verified reviewVery disappointed to be charged significant costs for import, this was never mentioned and the invoice detailed the cost as zero. Delivery was suggested at 3 to 5 days - it took much longer. I should have sourced it in the UK as overall the price would have been less and delivery quicker.
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A. A.
29 Oct 2021
Verified reviewThe store did not respect the shipping and delivering time. Had a delay of almost one month. Also I could not cancel the order, even before the shipping.
Reviews displayed in chronological order