What do Internet users think about bmw.europe-moto.com ?

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions. Customers also mention quick turnaround, competitive pricing, and items arriving in good or even excellent quality. The site is said to be easy to navigate, with a wide range of items for different models, while one complaint concerns a refund still pending and another says delivery took too long. Bmw.europe-moto gathers mostly positive customer feedback with 3016 reviews published in total and an average rating of 4.2 stars.

What is bmw.europe-moto.com's address ?

24 Rue Raoul Dufy 34000 Montpellier

Reviews for Bmw.europe-moto.com

Total: 3 016 reviews since 04/11/2020

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4.2

Based on 860 reviews from the last 12 months

5

66%
4

12%
3

7%
2

4%
1

10%

1 ★

2 ★

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4 ★

5 ★

Review Summary

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.

This summary is AI-Generated

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Helpful?

Delivery

327 reviews mention delivery, with 61% positive feedback.

"Reliable and quick service."

"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."

"4 days before the item were shipped from you is way to long…"

Digital experience

65 reviews mention the digital experience, with 82% positive feedback.

"Easy to use and great shipping to the USA. Thank you, will be coming back again."

"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."

"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"

Team expertise

29 reviews mention our team's expertise, with 93% positive feedback.

"Professional 👍"

"Very professional and good value for money!!"

"Top Service and Top prices. Recomended!"

Responsiveness

20 reviews mention our responsiveness, with 85% positive feedback.

"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"

"Quick deliveri"

"Correct, informativ, gyors."

Friendliness & courtesy

11 reviews mention our friendliness and courtesy, with 91% positive feedback.

"Excellent service and great customer service."

"Services was very good and helpful"

"Great service , Thanks so much"

Choice

10 reviews mention choice, with 90% positive feedback.

"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"

"Great choice, good prices"

"The Best choice every make!"

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5 ★

A. A.
18 Dec 2021
Verified review
Collected and verified by Verified Reviews
Site is easy to use, ordering was no problem and delivery was better than quoted!
Experience from: 17 Nov 2021
A. A.
18 Dec 2021
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Collected and verified by Verified Reviews
The overall service provided was excellent, and the product is AWESOME! However, I was left feeling a little upset by having to pay for import duty as I wasn't anticipating it. Not BMW's fault, but the additional cost wasn't expected. Maybe BMW Motorad could look into reminding customers of the potential cost implications.
Experience from: 16 Nov 2021
A. A.
18 Dec 2021
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Got my helmet delivered to Brazil, BEFORE the programmed date. Everything went smoothly and perfectly. I was always informed of each step through the process by BMW EUROPE.
Experience from: 17 Nov 2021
A. A.
18 Dec 2021
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The site is efficient and chat feature is really superb.
Experience from: 10 Nov 2021
A. A.
18 Dec 2021
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The shirts are cool, good quality but European sizing, I think at lest 2 sizes smaller than the American.
Experience from: 10 Nov 2021
A. A.
18 Dec 2021
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prompt order processing
Experience from: 10 Nov 2021
A. A.
18 Dec 2021
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Excellent items, quick receipt very happy with these purchases
Experience from: 12 Nov 2021
A. A.
18 Dec 2021
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The only bad event on my last order was, that while I had declare my address the bad arrived at the nearest to my home, DHL branch.
Experience from: 10 Nov 2021
A. A.
18 Dec 2021
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Overall experience was not good. After ordering, I've received multiple emails about items unavailability or inability to be shipped. These type of information should be shared before the purchase of the items, not weeks after the initial purchase date. The items that arrived were all in good conditions.
Experience from: 24 Oct 2021
A. A.
18 Dec 2021
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Ordered on October 2nd and received two incorrect shipments.
Experience from: 6 Nov 2021
A. A.
18 Dec 2021
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Everything was correct and delivered in due time
Experience from: 5 Nov 2021
A. A.
17 Dec 2021
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This site is very difficult to cancel the order. Be careful when shopping.
Experience from: 12 Nov 2021
A. A.
16 Dec 2021
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The packing is very clean. Delivery was very smooth.
Experience from: 11 Nov 2021
A. A.
16 Dec 2021
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Expensive BMW visor came with manufacturing defects. Too hard to look inside the box before sending to Australia??
Experience from: 14 Nov 2021
A. A.
16 Dec 2021
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Live in U.S. and part was delivered in less time than some U.S. based companies
Experience from: 11 Nov 2021
A. A.
16 Dec 2021
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Great company to deal with! super fast shipping across the pond.Highly recommended!
Experience from: 8 Nov 2021
A. A.
16 Dec 2021
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Great service and quality product
Experience from: 10 Nov 2021
A. A.
15 Dec 2021
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Delivered promptly with good tracking information from the carrier.
Experience from: 9 Nov 2021
A. A.
15 Dec 2021
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Thank You
Experience from: 11 Nov 2021
A. A.
15 Dec 2021
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Easy to order, great price, delivery as expected
Experience from: 9 Nov 2021