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Review Summary
Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.
Delivery
"Reliable and quick service."
"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."
"4 days before the item were shipped from you is way to long…"
Digital experience
"Easy to use and great shipping to the USA. Thank you, will be coming back again."
"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."
"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"
Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the service four times and each was as good
Team expertise
"Professional 👍"
"Very professional and good value for money!!"
"Top Service and Top prices. Recomended!"
Responsiveness
"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"
"Quick deliveri"
"Correct, informativ, gyors."
Friendliness & courtesy
"Excellent service and great customer service."
"Services was very good and helpful"
"Great service , Thanks so much"
Choice
"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"
"Great choice, good prices"
"The Best choice every make!"
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A. A.
1 Apr 2022
Verified reviewIt's an excellent site with content laid out in a logical and intuitive way. Very good and will use again!
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A. A.
1 Apr 2022
Verified reviewReal proffessionals
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A. A.
1 Apr 2022
Verified reviewgood shop
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A. A.
1 Apr 2022
Verified reviewPrices and products are as they promote on the website and social media. The transit is extremely long and they don’t update you with the status. You have to keep asking. I will order again only is the item is not available anywhere else and I have the patience to wait long weeks. At this time still waiting for an item ordered last year . Yes in 2021
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A. A.
1 Apr 2022
Verified reviewOk good👍
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A. A.
31 Mar 2022
Verified reviewVery good service. A good range of useful products..
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A. A.
31 Mar 2022
Verified reviewI have ordered the gloves I bought in December and I received them only in March, near 3 months later.
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A. A.
31 Mar 2022
Verified reviewVery good service and great delivery
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A. A.
31 Mar 2022
Verified reviewSorry but i had to wait for a few weeks ( more than six) untill they got the goods and send to me . After they got the goods they handle it very quickly.
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A. A.
31 Mar 2022
Verified reviewOverall satisfied genuine and fast!
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A. A.
31 Mar 2022
Verified reviewPoor service
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A. A.
30 Mar 2022
Verified reviewGreat product and purchasing process. A bit of confusion as to whether the tank bag had been purchased, I received messages asking me to complete the order in the basket. This may just be a glitch as it was an international order. But an email to the team confirmed purchase and product arrived as described. 👍
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A. A.
30 Mar 2022
Verified reviewThe product arrived in acceptable condition (Damaged packaging, but the helmet was fine). However, the biggest concern was the difference between the advertised delivery time and the real one. I paid for a delivery of 3-5 business days, and it took 14... No shipment refund was given. Will not buy again and advise everyone to consider the local dealer
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A. A.
25 Mar 2022
Verified reviewUsually orders are on time, but latest was delayed, but overall good quality stuff & good service
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A. A.
25 Mar 2022
Verified reviewVery good, great service.
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A. A.
25 Mar 2022
Verified reviewBesides DHL this express courier please try to find more options for overseas clients. Such as FedEx, UPS, Post EMS.
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A. A.
25 Mar 2022
Verified reviewMy parcel took nearly 3 months to get to me. I had no information or updates from them about where it was. I had to message them a few times and each time they said that it was on it's way which it clearly wasnt. Not impressed.
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A. A.
25 Mar 2022
Verified reviewEasy to find item on the website. Quick response if I was wondering any thing.Went quickly from the time I ordered unyil I received the item.
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A. A.
25 Mar 2022
Verified reviewI ordered a rack for bmw k1200s. The staff was responsive and communicative.
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A. A.
25 Mar 2022
Verified reviewIt took a bit longer to reach me than I was expecting and I was also surprised to get a cat bill as I thought that lpval tax was included in the price but neither thing is a big deal. I’d use them again
Reviews displayed in chronological order
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