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Review Summary
Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.
Delivery
"Reliable and quick service."
"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."
"4 days before the item were shipped from you is way to long…"
Digital experience
"Easy to use and great shipping to the USA. Thank you, will be coming back again."
"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."
"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"
Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the service four times and each was as good
Team expertise
"Professional 👍"
"Very professional and good value for money!!"
"Top Service and Top prices. Recomended!"
Responsiveness
"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"
"Quick deliveri"
"Correct, informativ, gyors."
Friendliness & courtesy
"Excellent service and great customer service."
"Services was very good and helpful"
"Great service , Thanks so much"
Choice
"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"
"Great choice, good prices"
"The Best choice every make!"
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A. A.
5 Apr 2022
Verified reviewVery Good !!
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A. A.
5 Apr 2022
Verified reviewPerfect I’m every way
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A. A.
5 Apr 2022
Verified reviewThe Delaware extremely late and I had no communication explaining that there would be a delay. I had to chaise and chaise to get any updates and I got the impression that they wasn’t bothered helping me or for filling the order.
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A. A.
4 Apr 2022
Verified reviewAll super
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A. A.
4 Apr 2022
Verified reviewI have a very positive review, a very quick and matter-of-fact shopping experience. Regards
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A. A.
4 Apr 2022
Verified reviewIt took more than a month before I got it!
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A. A.
4 Apr 2022
Verified reviewOne of the best people to deal with. Good customer service. Good range of products. Recimmended for BMW parts.
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A. A.
4 Apr 2022
Verified reviewIt took four weeks for the belt to arrive. I already thought that I would have to ask the company for a refund. The belt is of good quality but regarding the price it should be good.
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A. A.
4 Apr 2022
Verified reviewFacille et simple
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A. A.
4 Apr 2022
Verified reviewGood
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A. A.
4 Apr 2022
Verified reviewOk but fees for export are ridiculous
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A. A.
4 Apr 2022
Verified reviewGood enough. Took a long time to deliver and communication was ambigious before the goods were shipped
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A. A.
3 Apr 2022
Verified reviewA great way to get BMW parts. Quick service and shipping, which is great when you live on the other side of the world. Peter NZ
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A. A.
3 Apr 2022
Verified reviewThe site is excellent, but the only problem is the delay
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A. A.
3 Apr 2022
Verified reviewIt took over a month from order taken to shipment date. No mention of stock issues, so I assume just slow service. The item itself was expensive but the £17 shipping cost was ridiculous. Quality of product good - service and cost poor. Will look for 3rd party compatible products in the future. Sorry but you did ask.
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A. A.
3 Apr 2022
Verified reviewOrdered before Xmas however only turned up start of March
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A. A.
3 Apr 2022
Verified reviewAll OK. Shiping to the Czech Republic OK. Communication OK. Large selection of goods.
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A. A.
1 Apr 2022
Verified review2 month wait for my order poor communication and zero customer service
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A. A.
1 Apr 2022
Verified reviewThe operations side of their business is very sloppy. I got the automated email that my parcel had been dispatched and should arrive in about a week, however without a tracking number. With the original delivery date missed by almost a week, I wrote them an email (in French) asking for tracking information. They apologised for failing to send my parcel in the first place and promised to do it soon. After another week the parcel was sent to my German address but then the carrier company failed to deliver because BMW Europe-Moto didn't supply the street address, only the postcode. Curiously, the correct address was listed on my e-invoice. In the end I had to supply my address to the carrier myself, which was followed by a successful delivery. This is NOT what I'd call a good business practice. At least the item was correct.
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A. A.
1 Apr 2022
Verified reviewGenuine BMW goods at a reasonable price, delivered quickly .
Reviews displayed in chronological order
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