Review Summary
Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.
Delivery
"Reliable and quick service."
"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."
"4 days before the item were shipped from you is way to long…"
Digital experience
"Easy to use and great shipping to the USA. Thank you, will be coming back again."
"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."
"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"
Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the service four times and each was as good
Team expertise
"Professional 👍"
"Very professional and good value for money!!"
"Top Service and Top prices. Recomended!"
Responsiveness
"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"
"Quick deliveri"
"Correct, informativ, gyors."
Friendliness & courtesy
"Excellent service and great customer service."
"Services was very good and helpful"
"Great service , Thanks so much"
Choice
"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"
"Great choice, good prices"
"The Best choice every make!"
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A. A.
25 Mar 2022
Verified reviewEfficient and reliable.
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A. A.
23 Mar 2022
Verified reviewBrilliant service thank you
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A. A.
23 Mar 2022
Verified reviewVery happy. Item arrived early. Thank you.
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A. A.
23 Mar 2022
Verified reviewTerrible shipping times, overall poor experience. Avoid at all costs.
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A. A.
23 Mar 2022
Verified reviewCom ligeiro atraso
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A. A.
20 Mar 2022
Verified reviewEveryrhing is ok
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A. A.
20 Mar 2022
Verified reviewExcellent Eshop. Great variety, nice prices
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A. A.
20 Mar 2022
Verified reviewWebsite easy to navigate. Order process clear and easy. Fast shipment and genuine items
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A. A.
20 Mar 2022
Verified reviewIt was not clear on the web site that This was an internet site sending goods from Germany and that as I was based in the UK there would be a large 20% plus a fee premium customs tax charge . I was told afterwards it was because we left Europe. Nothing in the order confirmation told me that and if it was very clear i would have cancelled the order.
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A. A.
20 Mar 2022
Verified reviewGod price and fast delivery.
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A. A.
20 Mar 2022
Verified reviewI ordered the Panniers for my S1000R gen3, they arrived very quickly and the quality is what you'd expect from BMW 1st class!
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A. A.
20 Mar 2022
Verified reviewТhe site is easy to use. Тhe last order arrived quickly.
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A. A.
20 Mar 2022
Verified reviewSuper fast delivery
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A. A.
20 Mar 2022
Verified reviewLot's of product with a good price. Fast delivery.
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A. A.
20 Mar 2022
Verified reviewNot very happy... I bought hand guards for my motorcycle... They said they we're compatible but they are not... None of the holes line up in any way or form. When I contacted them they said they would. Now I'm left with a set of guards I cannot use, and it's too much to send back,.. Now ime down about £45....so not happy
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A. A.
19 Mar 2022
Verified reviewMy second order I made was delayed. I followed up many times. It was late then that they sent an email that one item was not available and have to changed it with another item available. That caused another delay. From the date it was promised , three times that the delivery date was re-scheduled. I followed up many times but nothing arrived.
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A. A.
19 Mar 2022
Verified reviewRápido envio, melhores preços do mercado em peças originais BMW.
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A. A.
19 Mar 2022
Verified reviewOrder arrived much later than the estimated delivery date,very disappointed as I hadn't the cases for a planned trip.
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A. A.
18 Mar 2022
Verified reviewVery long time delivery although the shipping cost was almost 20 euros for a set of rear brake pads ,it took 3 weeks to be delivered. I tried to contact by phone, email but there was no reply.
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A. A.
18 Mar 2022
Verified reviewGreat Place to Shop
Reviews displayed in chronological order