What do Internet users think about bmw.europe-moto.com ?

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions. Customers also mention quick turnaround, competitive pricing, and items arriving in good or even excellent quality. The site is said to be easy to navigate, with a wide range of items for different models, while one complaint concerns a refund still pending and another says delivery took too long. Bmw.europe-moto gathers mostly positive customer feedback with 3016 reviews published in total and an average rating of 4.2 stars.

What is bmw.europe-moto.com's address ?

24 Rue Raoul Dufy 34000 Montpellier

Reviews for Bmw.europe-moto.com

Total: 3 016 reviews since 04/11/2020

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4.2

Based on 860 reviews from the last 12 months

5

66%
4

12%
3

7%
2

4%
1

10%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.

This summary is AI-Generated

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Helpful?

Delivery

327 reviews mention delivery, with 61% positive feedback.

"Reliable and quick service."

"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."

"4 days before the item were shipped from you is way to long…"

Digital experience

65 reviews mention the digital experience, with 82% positive feedback.

"Easy to use and great shipping to the USA. Thank you, will be coming back again."

"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."

"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"

Team expertise

29 reviews mention our team's expertise, with 93% positive feedback.

"Professional 👍"

"Very professional and good value for money!!"

"Top Service and Top prices. Recomended!"

Responsiveness

20 reviews mention our responsiveness, with 85% positive feedback.

"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"

"Quick deliveri"

"Correct, informativ, gyors."

Friendliness & courtesy

11 reviews mention our friendliness and courtesy, with 91% positive feedback.

"Excellent service and great customer service."

"Services was very good and helpful"

"Great service , Thanks so much"

Choice

10 reviews mention choice, with 90% positive feedback.

"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"

"Great choice, good prices"

"The Best choice every make!"

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5 ★

A. A.
28 May 2022
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Collected and verified by Verified Reviews
Although transit time to the US takes a couple of weeks, the significant cost savings realized when buying OEM parts from bmw.europe-moto makes the wait worthwhile.
Experience from: 11 Apr 2022
A. A.
28 May 2022
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Satisfied Customer
Experience from: 13 Apr 2022
A. A.
27 May 2022
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very long waiting time, circa 1 month
Experience from: 12 Apr 2022
A. A.
27 May 2022
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Fast respon
Experience from: 22 Apr 2022
A. A.
27 May 2022
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Delivery was brutal took weeks
Experience from: 14 Apr 2022
A. A.
27 May 2022
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Great cases Thanks
Experience from: 12 Apr 2022
A. A.
27 May 2022
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If I had 0 star, I would pick 0 star for this company.
Experience from: 28 Mar 2022
A. A.
27 May 2022
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Great service quality t-shirts
Experience from: 8 Apr 2022
A. A.
27 May 2022
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Very good service and helpful staff. Only little issue is the time, which sometimes is a bit too long.
Experience from: 8 Apr 2022
A. A.
27 May 2022
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Excellent! But please work to improve delivery time of the items...
Experience from: 10 Apr 2022
A. A.
27 May 2022
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Thanks for the excellent service & fast delivery to Australia. Very happy with the new connect ride cradle, works perfectly, easy to set-up and use..
Experience from: 19 Feb 2022
A. A.
27 May 2022
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Good website, easy to use, slow delivery
Experience from: 16 Apr 2022
A. A.
27 May 2022
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After ordering it on the 9th of April having to wait over a month for delivery when it says on their website 5-10 days and then having to pay taxes is a joke! Not only that it specifically says top box for R1200gs and adventure does not say anything about year of manufacture, and now I have to return as it will not fit on the rack that has the paniers. And pay all the shipping costs and taxes again. Waste of bloody time and money. Would I buy again from this company??? No chance!!
Experience from: 9 Apr 2022
A. A.
27 May 2022
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Shipped Internationally, Awesome service.
Experience from: 10 Feb 2022
A. A.
26 May 2022
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The site was well laid out and easy to find my way around. I was after a Sports Seat for a 2017 R1200R and found it easily. The price was good so I went ahead and bought it. There was an initial delay to it being sent but when I emailed them they were very helpful and sorted it out quickly - communication really good. All in all v happy. Thanks
Experience from: 3 Apr 2022
A. A.
26 May 2022
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The pannier come without the lock and I cannot use it. If need to buy the lock no issue just list it togther. Now if I want to buy the lock the shipping is usd $50 and the lock is usd$20 only. I am a supporter of bmw and own a few of the cars.Really bad service so disappointing.
Experience from: 11 Apr 2022
A. A.
26 May 2022
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Perfect. Easy to follow.
Experience from: 19 Apr 2022
A. A.
26 May 2022
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Does not match BMW brand excellence. Shop is obsolete. Logistics are bad. Customer care is not interested in me as a customer.
Experience from: 13 Apr 2022
A. A.
24 May 2022
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Hello team, unfortunately I did not get the response of my request as I would expect from an organization such as BMW. There was a extended delivery delay and no real explanation why. However, I've received my goods 14 days later.
Experience from: 12 Apr 2022
A. A.
24 May 2022
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Bmw quality good service 👍
Experience from: 6 Apr 2022