Review Summary
Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.
Delivery
"Reliable and quick service."
"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."
"4 days before the item were shipped from you is way to long…"
Digital experience
"Easy to use and great shipping to the USA. Thank you, will be coming back again."
"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."
"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"
Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the service four times and each was as good
Team expertise
"Professional 👍"
"Very professional and good value for money!!"
"Top Service and Top prices. Recomended!"
Responsiveness
"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"
"Quick deliveri"
"Correct, informativ, gyors."
Friendliness & courtesy
"Excellent service and great customer service."
"Services was very good and helpful"
"Great service , Thanks so much"
Choice
"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"
"Great choice, good prices"
"The Best choice every make!"
-
A. A.
4 Jun 2022
Verified reviewExcellent product, could perhaps have a quicker lead time, but other than that really pleased
-
A. A.
4 Jun 2022
Verified reviewRack fits perfect wood recommend
-
A. A.
4 Jun 2022
Verified reviewordered parts and came without out a problem would. recommend. them .
-
A. A.
4 Jun 2022
Verified reviewUbrzate isporuku robe, nakon što primite uplatu. Roba je u redu.
-
A. A.
4 Jun 2022
Verified reviewVery easy process start to finish. I am in the US and my delivery was extremely fast! Thanks!
-
A. A.
4 Jun 2022
Verified reviewTook á little time to arrive no major problem, but I started vaiting
-
A. A.
4 Jun 2022
Verified reviewI asked your customer service team before order this unit. For your info this unit has two mounting parts, and written that "Installation instructions and all mounting parts are included” in its page. I've sent my question with pictures. Your team replied me "If you’re talking about the pack N°1 and 2 yes everything is included. The part N°11 alone is not an obligation for the mounting and it is not included all the rest in 1 and 2 allow you to mount both packs". Regarding this answer I expected to get both mounting parts with the unit at once. Unfortunately the package arrived with only one mounting part. Other one missed. Then I gave this information to your customer service and requested the missed mounting part at delivery day. The comedy has just started after this...Your team said that there was a misunderstanding, I have to buy second mounting part individually. This means extra 100 EUR shipping fee custom taxes. I need a solution urgently. This was a birthday gift to my old friend, I tried to order this unit until the end of March. Please someone else from the management solve this stupid situation asap. Best regards, Ali
-
A. A.
4 Jun 2022
Verified reviewBarang bagus hanya terlambat pengiriman
-
A. A.
3 Jun 2022
Verified reviewMultiple items delivered by multiple courriers, and not all items belonging together delivered together. It was a bit confusing but the complete order was send correctly. The delivery also took quite longer than expected.
-
A. A.
3 Jun 2022
Verified reviewGood enough. Only one issue regarding one item out of stock, while it shows available during order process.
-
A. A.
3 Jun 2022
Verified reviewI told you to cancel my order and you never did, crap
-
A. A.
3 Jun 2022
Verified reviewAll was ok . The only thing - first weeks delay in information about delivery . Waiting a bit to long . But in general all was ok ;)
-
A. A.
2 Jun 2022
Verified reviewMuito atenciosos e um serviço muito bem feito. Recomendo.
-
A. A.
2 Jun 2022
Verified reviewGood service, thanks.
-
A. A.
2 Jun 2022
Verified reviewThere are problems with the availability of the goods at the moment, but everything is fine in the big picture!
-
A. A.
2 Jun 2022
Verified reviewBad experience,,, I will not repeat it again. I ordered many items that shows availability. After payment, no update about shipment until I telephone called customer service after many e mails without response. Some items are pre order and they will ship it once it is available. My order was on med of April. Up, to now I didn’t receive my order. Customer service girl closed the call when i was complaining .
-
A. A.
2 Jun 2022
Verified reviewFrom payment to receiving at home, it took a lot of time
-
A. A.
2 Jun 2022
Verified reviewGreat seller thanks
-
A. A.
2 Jun 2022
Verified revieweasy to fit, but some basic instructions would have saved me a bit of head scratching at the start
-
A. A.
1 Jun 2022
Verified reviewExcelent
Reviews displayed in chronological order