What do Internet users think about bmw.europe-moto.com ?

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions. Customers also mention quick turnaround, competitive pricing, and items arriving in good or even excellent quality. The site is said to be easy to navigate, with a wide range of items for different models, while one complaint concerns a refund still pending and another says delivery took too long. Bmw.europe-moto gathers mostly positive customer feedback with 3016 reviews published in total and an average rating of 4.2 stars.

What is bmw.europe-moto.com's address ?

24 Rue Raoul Dufy 34000 Montpellier

Reviews for Bmw.europe-moto.com

Total: 3 016 reviews since 04/11/2020

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4.2

Based on 860 reviews from the last 12 months

5

66%
4

12%
3

7%
2

4%
1

10%

1 ★

2 ★

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5 ★

Review Summary

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.

This summary is AI-Generated

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Helpful?

Delivery

327 reviews mention delivery, with 61% positive feedback.

"Reliable and quick service."

"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."

"4 days before the item were shipped from you is way to long…"

Digital experience

65 reviews mention the digital experience, with 82% positive feedback.

"Easy to use and great shipping to the USA. Thank you, will be coming back again."

"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."

"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"

Team expertise

29 reviews mention our team's expertise, with 93% positive feedback.

"Professional 👍"

"Very professional and good value for money!!"

"Top Service and Top prices. Recomended!"

Responsiveness

20 reviews mention our responsiveness, with 85% positive feedback.

"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"

"Quick deliveri"

"Correct, informativ, gyors."

Friendliness & courtesy

11 reviews mention our friendliness and courtesy, with 91% positive feedback.

"Excellent service and great customer service."

"Services was very good and helpful"

"Great service , Thanks so much"

Choice

10 reviews mention choice, with 90% positive feedback.

"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"

"Great choice, good prices"

"The Best choice every make!"

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A. A.
10 Jun 2022
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Perfect
Experience from: 29 Apr 2022
A. A.
9 Jun 2022
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Lead time acceptable but got charged customs tax that was not advised by BMW . It would have been cheaper and quicker for me to buy from local UK dealer
Experience from: 8 May 2022
A. A.
9 Jun 2022
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Good legitimate products but quite long deliveries.
Experience from: 24 Apr 2022
A. A.
9 Jun 2022
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It was very late vs what was promissed and it arrived on a a very pour package and the product was durty. Will never buy again in this site.
Experience from: 2 May 2022
A. A.
4 Jun 2022
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The order was several days late and came without Instructions. The YouTube video I found was lacking with regards to what had to be removed to make it easier. The product itself is beautiful and well made and well packaged.
Experience from: 25 Apr 2022
A. A.
4 Jun 2022
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Easy order process, great product quality, fit perfectly - Average price, shipping to US was successful
Experience from: 1 May 2022
A. A.
4 Jun 2022
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Great service here Thanks 👍
Experience from: 3 May 2022
A. A.
4 Jun 2022
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Ok top excellent
Experience from: 16 Apr 2022
A. A.
4 Jun 2022
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seamless ordering procedure. A bit slow (more than 1 week) for delivery.
Experience from: 4 May 2022
A. A.
4 Jun 2022
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I have a question. One of the pannier has a metal bracket inside and the other one does not have.can you tell why?
Experience from: 1 May 2022
A. A.
4 Jun 2022
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Deliver on time , everything was perfect!
Experience from: 24 Apr 2022
A. A.
4 Jun 2022
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Best
Experience from: 3 May 2022
A. A.
4 Jun 2022
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Thanks
Experience from: 26 Apr 2022
A. A.
4 Jun 2022
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Everything did well, but the size I asked was small. Strange because I’ve other shoes from BMW in 41 that fits great, but not these.
Experience from: 1 May 2022
A. A.
4 Jun 2022
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I was expecting a business invoice on my company without tax but this was a problem apparently..? If this is impossible i won't be buying no more
Experience from: 28 Apr 2022
A. A.
4 Jun 2022
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Excellent products and service. Hate paying import duty due to Boris’s vanity project, Brexit.
Experience from: 29 Apr 2022
A. A.
4 Jun 2022
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Good quality product and fast efficient service I would definitely be interested in buying again other parts for my bike
Experience from: 2 May 2022
A. A.
4 Jun 2022
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I orderd a low seat for my BMW F800GT on 30th April. It didn't arrive till 11th May but before delivery I had to pay over £63 on duty./tax etc... Communication was poor mainly because it tok several days to start the delivery process. I was not informed about the extra duty charge untill I was emailed by DHL. I was not given an optional delivery date or time and happened to be out when it arrived. Fortunately it was still on my doorstep when I got home. The seat itself is good and does what I wanted. The service and communication and extra charge were very poor. I will not buy from here again!
Experience from: 30 Apr 2022
A. A.
4 Jun 2022
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Thank you for the quick delivery. Do you have any questions about the product? I'd like to buy a pair of Airflows in men's size 46 I want the inner skin, too
Experience from: 19 Apr 2022
A. A.
4 Jun 2022
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BMW Original Zubehör und Teile.
Experience from: 27 Apr 2022