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Review Summary
Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.
Delivery
"I cant say I'm impressed with the service provided. I had spent a week emailing to get an update on my order, to then be told that it was delayed. I…"
I cant say I'm impressed with the service provided. I had spent a week emailing to get an update on my order, to then be told that it was delayed. I had stated that I no longer wanted the item and to cancel it and i wanted a full refund - this request was ignored on multiple occasions. I then get an update that it was still being sent. I asked them not to send it (again) and this request was still ignored. I was ignored to a point I had asked my bank to dispute the item. I then received the item and was told to return it... this was not simple as nowhere close to me actually sends these returns. I have now sent the item back after this has been ongoing for months. I would not recommend you use this service unless you wish for poor customer service, being ignored and then having your bank deal with it! I wish I could give 0 stars!!
"So far, everything I’ve ordered from their website has met my expectations. Everything arrived on time, without any issues."
"Reliable and quick service."
Digital experience
"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."
"Easy to use and great shipping to the USA. Thank you, will be coming back again."
"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."
Team expertise
"Professional 👍"
"Very professional and good value for money!!"
"Top Service and Top prices. Recomended!"
Responsiveness
"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"
"Quick deliveri"
"Correct, informativ, gyors."
Friendliness & courtesy
"Excellent service and great customer service."
"Services was very good and helpful"
"Great service , Thanks so much"
Choice
"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"
"Great choice, good prices"
"The Best choice every make!"
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A. A.
7 Aug 2022
Verified reviewBrill
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A. A.
7 Aug 2022
Verified reviewEasy order process and fast shipping. i’m quite pleased
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A. A.
7 Aug 2022
Verified reviewI did not get everything a paid for and the aftersales service is very very bad. Ignorant and inresponsive.
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A. A.
7 Aug 2022
Verified reviewQuick shipping to USA, no surprises!
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A. A.
6 Aug 2022
Verified reviewHi. Good communication, quick response. Thank You.
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A. A.
6 Aug 2022
Verified reviewIt was inconvenient to be registered to be able to purchase products that were out of stock.
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A. A.
6 Aug 2022
Verified reviewLevers are perfect. Delivery was poor Spain France Netherlands Heathrow then local sorting office. Remember Brexit charge £212 levers tax £48 on top.
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A. A.
6 Aug 2022
Verified reviewEverything was perfect!
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A. A.
6 Aug 2022
Verified reviewIt's okay but there is a sense of you bought it and good luck
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A. A.
6 Aug 2022
Verified reviewGood service
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A. A.
6 Aug 2022
Verified reviewThe only place to get off-showed product. Received the product in just 5 days from France to India. Whole process is smooth and quick. Highly recommended!
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A. A.
6 Aug 2022
Verified reviewGreat products and speedy delivery
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A. A.
6 Aug 2022
Verified reviewReally good service thankyou.
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A. A.
5 Aug 2022
Verified reviewFast delivery👍
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A. A.
5 Aug 2022
Verified reviewVery good BMW Motorad gear online shop. It needs to have all sizes and some additional items in all categories to fulfil all tastes
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A. A.
5 Aug 2022
Verified reviewShipping prices are too high
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A. A.
5 Aug 2022
Verified reviewThey don't send me the E-FTA agreement, and I'm not happy with the slow feedback
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A. A.
5 Aug 2022
Verified reviewprices are good and delivery is fast, only issue I had is had to pay import taxes later on and this made the price at the end no so competitive.
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A. A.
3 Aug 2022
Verified reviewexcellent service, good comunication
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A. A.
3 Aug 2022
Verified reviewVery good price and service. Parcel was delivered in just a few days.
Reviews displayed in chronological order
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