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Review Summary
Waveinn is often described as easy to order from, with quick delivery and products that match what customers wanted. Many reviews mention good prices and a smooth purchase experience, which makes repeat buying feel straightforward.
Delivery
"The item arrived in good time and was suitably packed. It was as described and the best price I could find on the web. Thanks"
"Excellent service, exactly what I wanted in a timely fashion."
"Great 👍 excellent service and excellent delivery 🚚 😀"
Digital experience
"Site easy to use, good product at a good price from a good company."
"Good site plenty of stock delivery fine good show all round"
"Products available on the website at a really good price. Delivery is fast and reliable. Communication is great. I am perfectly satisfied with the…"
Products available on the website at a really good price. Delivery is fast and reliable. Communication is great. I am perfectly satisfied with the service.
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A. A.
16 May 2022
Verified reviewSuperfast exped. I'll gladly buy again, thanx guys✌
Reply from Waveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
14 May 2022
Verified reviewBästa priset på denna produkt och snabb frakt.
Reply from Waveinn.com
Hallå, Tack för att du tog dig tid att dela så positiv feedback om din upplevelse med oss. Vi är mycket glada över att ha kunnat betjäna dig bättre. Tack och lyckönskningar
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A. A.
14 May 2022
Verified reviewvery good value and promptly delivered, product as neeed
Reply from Waveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
14 May 2022
Verified reviewbest value and quick delivery
Reply from Waveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
13 May 2022
Verified reviewPerfect
Reply from Waveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
10 May 2022
Verified reviewI was struggling to find the product in the Uk so ordered from WaveINN. 8 days from order to delivery, just in time for my fishing trip. Excellent service. I have already placed a 2nd order. Thank you.
Reply from Waveinn.com
Dear Victor , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
I am trying to find LM94 Wafters and Pop ups. Are they discontinued? or short of supply?
Reply from A. A.
I am trying to find LM94 Wafters and Pop ups. Are they discontinued? or short of supply?
Reply from Waveinn.com
Dear customer, Concerning your request this is what is available at this very moment: https://www.tradeinn.com/waveinn/en/shimano-fishing-isolate-lm94-boilie-1kg/137758321/p (10mm) https://www.tradeinn.com/waveinn/en/shimano-fishing-isolate-lm94-hookbait-clug-200ml/137758323/p https://www.tradeinn.com/waveinn/en/shimano-fishing-isolate-lm94-food-syrup-500ml/137757870/p Kind regards
Reply from A. A.
Thank you
Reply from A. A.
Thank you
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A. A.
6 May 2022
Verified reviewGreat website easy to navigate. Prices also good and good reputable products like Nuova Rade.
Reply from Waveinn.com
Dear Tony , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 May 2022
Verified reviewGreat prices backed up with good delivery.
Reply from Waveinn.com
Dear Alan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Apr 2022
Verified reviewArrived exactly when they said and a great price to ,, to only a week to arrive in the UK
Reply from Waveinn.com
Dear MATTHEW , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Apr 2022
Verified reviewDescription said a few scuffs but it has hairline fractions coming from all screw holes not happy
Reply from Waveinn.com
Dear Joel, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we would like to investigate your case more closely and have therefore opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards
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A. A.
6 Apr 2022
Verified reviewFantastic store I can't thank them enough
Reply from Waveinn.com
Dear john , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Keep the deals coming my way
Reply from Waveinn.com
Dear John, We'll do our best, thank you very much. We really apreciate your feedback! Have a great day. Kind regards
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A. A.
2 Apr 2022
Verified reviewAgain! Super price, product as described! Thank You!!!!....
Reply from Waveinn.com
Dear Paul , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Apr 2022
Verified reviewThis is my third time using Waveinn and now unfortunately probably the last. I spent a fair bit of time looking for and researching the Penn 460 slammer live liner before committing to purchase it. As always Waveinn was the cheapest place I could find one. Shipping is longer than buying from the UK but always arrives on or just before the estimated time. The packaging is always good and considering how far your package travels, always arrives in pristine condition. HERE'S my issue, The reel which arrived was not the reel which was advertised!!! The pictures and write up of the reel were for a live liner spinning reel which is the reason I went for it. The reel which arived was a Penn slammer 460, which is not a live liner with a rear drag and switch which was clearly pictured in the add, And which was described in the write up!!! Although this reel is a fantastic bit of kit it's not what was ordered or expected. I contacted customer service to raise the issue but have not received any reply for over a week? Admittedly I made it clear that I would keep the reel as I don't need or want the hassle of returning it, I would have expected a response to my query if just for an apology or an explanation?? This has now made dealing with Waveinn in the future a bit of a problem, as I can no longer trust the description of a product and hope to receive what i think I have ordered??? If a supplier goes to the trouble of photographing and describing an item then they should have the decency to supply said item!!! And customer service should have the decency to reply to an Email you would have thought?? One star would be harsh but this review deserves no more than two. This experience is of my own opinion but I hope I brings to the surface a problem that Waveinn should look into, and make any potential buyers ask questions and double check before buying and being disappointed??
Reply from Waveinn.com
Dear Chris, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have had a closer look at your case and forwarded the issue to our returns department. A formal claim has just been opened manually for you now. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some issue related to the order you received. (For example, an item is missing from the order, the customization is missing, the article does not correspond with the product picture etc.) We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards
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A. A.
2 Apr 2022
Verified reviewtop sevice
Reply from Waveinn.com
Dear Klaas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Apr 2022
Verified reviewSuperb service. Efficient and speedy.
Reply from Waveinn.com
Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Mar 2022
Verified reviewVery fast and safe! Thanks
Reply from Waveinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Mar 2022
Verified reviewSuper
Reply from Waveinn.com
Dear Jan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Mar 2022
Verified reviewVery good well wrape up and rod in good condition
Reply from Waveinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Mar 2022
Verified reviewGoods arrived within the specified time frame. My Shimano reel is all okay straight from the box although I won’t be using it for a month or two. All supplied at a competitive price
Reply from Waveinn.com
Dear GARY , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Mar 2022
Verified reviewDelivery was much fast than expected and product was as described and very well packaged. Will not hesitate to use again!
Reply from Waveinn.com
Dear Matthew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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