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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
10 Feb 2023
Verified reviewMick the sales guy was brilliant. Very professional
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A. A.
10 Feb 2023
Verified reviewexcellent service sales team 1st class
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A. A.
9 Feb 2023
Verified reviewExcellent service. Good price. Great car. What more do you need?
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A. A.
8 Feb 2023
Verified reviewVery helpful, classy showroom
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A. A.
8 Feb 2023
Verified reviewIt's all so easy , choosing a car , then viewing and checking the car out .. nothing was an issue, Sarah George looked after us all the way through.
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A. A.
8 Feb 2023
Verified reviewwould recommend any potential car buyers to check Macklin 1st , i wish i had done so 1st class from 1st visit to purchase
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A. A.
8 Feb 2023
Verified reviewI very recommend this dealer
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A. A.
8 Feb 2023
Verified reviewAjay sing brilliant sales, however I need my other key from parts department its ridiculous been 2 months! Sales good, parts 0 from 10 so won't be returning anytime soon! Will get key myself and bill Honda if needed!
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A. A.
7 Feb 2023
Verified reviewHighly recommend. Friendly. Process is very easy. Would recommend to my family and friends.
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A. A.
7 Feb 2023
Verified reviewBristol Street Motors Ford Crewe were really helpful and I'd recommend them because The service in my opinion was second to none from the receptionist to Salesperson through to the Sales manager. The service was very efficient and very speedily dealt with, without any difference in the service. Highly rated would buy from them again in a heartbeat"
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A. A.
7 Feb 2023
Verified reviewGreat experience purchasing a used car. Big thanks to Anthony Kelly who couldn't do enough to help me
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A. A.
7 Feb 2023
Verified reviewEddie was absolutely brilliant from start to finish
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A. A.
7 Feb 2023
Verified reviewVery good
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A. A.
7 Feb 2023
Verified reviewThey have gone above and beyond over the past few months with helping me with a car situation. I will always use them and they have never given me a bad service yet. All the staff are so helpful! The managers are exceptional. I highly recommend them to anyone.
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A. A.
7 Feb 2023
Verified reviewBristol Street Motors Ford Shirley were great because Umair the guy I was dealing with while buying the car was very helpful I couldn’t ask for a better person to go through this with
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A. A.
7 Feb 2023
Verified reviewKatie was great with the handover and explained everything well.
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A. A.
7 Feb 2023
Verified reviewRich and Rach at Bristol Street Motors at Carlisle have been incredibly profession and made my transition to EVs a real pleasure. I can't recommend them highly enough. It's great dealing with a local company but still having access to cars from all over the country - they've enabled me to get a car that I really love driving.
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A. A.
7 Feb 2023
Verified reviewBrilliant
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A. A.
7 Feb 2023
Verified reviewClean, helpful sales people
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A. A.
7 Feb 2023
Verified reviewWe like Bristol Street Motors (particularly Ford vehicles) and have good experience of their quality and reliability. Bristol Street Orpington is a well managed site and provides excellent vehicle diagnosis during servicing. The agents are always very friendly and knowledgable. With regards our latest purchase we are very impressed with Ryan who sourced our vehicle relatively quickly and gave excellent service for the transaction including service plan and extended warranty package. Overall I am very pleased with the service given and also the great value for money of the new car.
Reviews displayed in chronological order
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