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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
4 Feb 2023
Verified reviewExcellent service and all options for service plans etc. explained clearly. Good range of Vehicles, well presented and at reasonable price.
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A. A.
4 Feb 2023
Verified reviewFantastic experience, sales team are amazing. Car was immaculate inside and out
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A. A.
4 Feb 2023
Verified reviewI purchased my car last month and everything was smooth. would like to say a big thank you to keir Osborne who helped me through the process and answered all my questions from the beginning. Highly recommended. 10/10
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A. A.
4 Feb 2023
Verified reviewVery satisfied
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A. A.
4 Feb 2023
Verified reviewEfficient and friendly
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A. A.
4 Feb 2023
Verified reviewIt was our first time hiring a car. Chris explained everything clearly and patiently. He was a massive help and really informative about the whole process. We're happy with our decision and it was all made possible and enjoyable through Chris and his Manager.
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A. A.
4 Feb 2023
Verified reviewGreat and easy transaction through out
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A. A.
4 Feb 2023
Verified reviewFantastic dealership. Such an easy and good-value purchase for my Jaguar E-Pace.
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A. A.
4 Feb 2023
Verified reviewThe sales person was extremely helpful. I needed to reduce my monthly outgoings and I could not have asked for anything better.
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A. A.
4 Feb 2023
Verified reviewExcellent
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A. A.
3 Feb 2023
Verified reviewBrad from Bristol Street Motors was great help throughout the process, explaining things clearly and professionally even when some processes had to be done over the phone. Very happy with the result and my vehicle.
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A. A.
3 Feb 2023
Verified reviewAlways really professional in all my dealings with them. All the options clearly explained in a very polite and professional way. Feel satisfied that I have received a good value for money service and that they will always look after me and my vehicle
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A. A.
3 Feb 2023
Verified reviewI was guided through the process of buying a new car to me in this crazy complicated world. Tyler was an excellent guide.
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A. A.
3 Feb 2023
Verified reviewExcellent
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A. A.
3 Feb 2023
Verified reviewExcellent service
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A. A.
3 Feb 2023
Verified reviewVery pleasant and not at all pushy, (My pet hate) I knew what i wanted and got a good deal in part exchange on my car, altogether a good experience, ask for Kevin, good bloke👍Mazda MX-5 RF👌
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A. A.
3 Feb 2023
Verified reviewGreat, friendly service and minor scratches on the vehicle were repaired prior to collection without being previously agreed. This was a nice added touch and made the vehicle look almost like new
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A. A.
3 Feb 2023
Verified reviewCompetitive pricing, friendly staff who take take trouble to identify your requirements and no pressure selling. A pleasure to do business with.
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A. A.
3 Feb 2023
Verified reviewextremely attentive and helpful going above and beyond
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A. A.
3 Feb 2023
Verified reviewAmazing dealership, so helpful.
Reviews displayed in chronological order
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