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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
15 Feb 2023
Verified reviewgreat
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A. A.
15 Feb 2023
Verified reviewExcellent service from Blake.
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A. A.
15 Feb 2023
Verified reviewKevin was honest, personable, upfront and genuine
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A. A.
15 Feb 2023
Verified reviewNew vehicles was damaged and not valeted properly. They said they’ve checked everything before they handed the keys over to me. No test drive offered and £30 was charged to me and was not filled up. I had to take an employee with me to the local garage to fill it up.
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A. A.
15 Feb 2023
Verified reviewUsed car perfection
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A. A.
15 Feb 2023
Verified reviewVery professional, excellent services from start to finish.
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A. A.
15 Feb 2023
Verified reviewVery helpful and friendly
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A. A.
15 Feb 2023
Verified reviewExcellent service by the team and excellent handover.
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A. A.
15 Feb 2023
Verified reviewSarah Hellewell went above and beyond to make the purchased a very pleasant experience, she could not do enough for us. A credit to the dealership.
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A. A.
15 Feb 2023
Verified reviewAjay sing 5 star brilliant guy Parts department zero, still waiting on 2nd key 2 months after, so need to sort or I will and will bill Honda costs so not happy with parts department atall
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A. A.
15 Feb 2023
Verified reviewexcellent in all ways
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A. A.
15 Feb 2023
Verified reviewThe sales and aftercare team did everything they could to make me happy.
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A. A.
15 Feb 2023
Verified reviewExcellent reliable vehicle and the dealership are always helpful and ready to provide the best advice.
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A. A.
15 Feb 2023
Verified reviewthroughout the process from viewing the car to going through to the purchase , the staff were very attentive, making me feel valued and listening to all my wants/needs it was a great positive service that I would definitely recommend. everything was explained to us and they even delivered it for me to my house which was over and above what I have had before .
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A. A.
15 Feb 2023
Verified reviewGreat service and friendly advice from Ajay
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A. A.
15 Feb 2023
Verified reviewIncredible customer service from Grace, I couldnt reccomend her enough, infact she sorted a car out for my parents 1 week after mine!
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A. A.
15 Feb 2023
Verified reviewI had a great experience at Vertu Honda Bikes Stockton because it was hassle free all done over the phone which is a first for me but couldn't be easier thank to the professionalism of the salesman Rob
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A. A.
15 Feb 2023
Verified reviewI recently bought a new car from Vertu Honda Doncaster and found the whole process really straightforward. Liam was great and found me the car I was hoping for and he explained everything perfectly so I could make sure I was making the best possible decision for me and my requirements. Thanks again for all your help. Would highly recommend.
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A. A.
15 Feb 2023
Verified reviewOutstanding from start to finish. A great buying experience.
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A. A.
15 Feb 2023
Verified reviewGreat dealership and plenty of choice
Reviews displayed in chronological order
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