Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
25 Mar 2023
Verified reviewThe staff are very kind and polite and explains the sales in good quality
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A. A.
25 Mar 2023
Verified reviewExcellent sales service from Daniel. Delivered everything he said he would
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A. A.
25 Mar 2023
Verified reviewtop salesmen and generally a great experience
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A. A.
25 Mar 2023
Verified reviewVery Friendly Staff
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A. A.
25 Mar 2023
Verified reviewthey dealt with me very well throughout the purchase
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A. A.
25 Mar 2023
Verified reviewgreat experience. best service and support.
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A. A.
25 Mar 2023
Verified reviewVery happy with the service and sales team, Jake was exceptionally great throughout the process of purchasing our new F-pace. Thank you Jake..👍
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A. A.
25 Mar 2023
Verified reviewExcellent Service from all Staff
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A. A.
24 Mar 2023
Verified reviewGood. Ali/Paul looked after me well. Excellent.
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A. A.
24 Mar 2023
Verified reviewFriendly & very helpful. No longer need to worry about the proposed extension of ULEZ to Bromley.
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A. A.
24 Mar 2023
Verified reviewExcellent service from start to finish, didn't feel pressured to buy.
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A. A.
24 Mar 2023
Verified reviewGreat service and now have the perfect car for my family needs
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A. A.
24 Mar 2023
Verified reviewThe experience at Bristol Street Motors Ford Stroud was great because the staff were very friendly and helpful and the price of the car was one of the best I could find
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A. A.
24 Mar 2023
Verified reviewexcellent service staff are helpful polite and give honest advice about the car you are purchasing
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A. A.
24 Mar 2023
Verified reviewExcellent
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A. A.
24 Mar 2023
Verified reviewExcallent, good service and helpful.
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A. A.
24 Mar 2023
Verified reviewGreat service, no hassle or pushing to buy
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A. A.
24 Mar 2023
Verified reviewI bought a second hand Jaguar from Vertu. The price was comparable to a non-Jaguar specialist and the service was superior. I will look there first for servicing and when the time comes to change the car.
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A. A.
24 Mar 2023
Verified reviewIt was a pleasure from start to finish to deal with Macklin Motors.
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A. A.
23 Mar 2023
Verified reviewI was afforded a high level of customer care
Reviews displayed in chronological order