Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
23 Mar 2023
Verified reviewOutstanding
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A. A.
23 Mar 2023
Verified reviewThe sales staff were extremely helpful and although I had a few issues with the vehicle after collection, they were sorted out promptly to my satisfaction.
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A. A.
23 Mar 2023
Verified reviewgood service prompt payment when selling my car
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A. A.
23 Mar 2023
Verified reviewI WAS VERY SATISFIED AND GREAT SERVICE I WOULD RECOMMEND VERTU TOYOTA TO ANY ONE.
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A. A.
22 Mar 2023
Verified reviewI had a great experience at Bristol Street Motors thanks to Mashal who was dealing with my purchase. He made it an enjoyable experience and helped me to pick the right vehicle to meet my needs; I would definitely recommend!
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A. A.
22 Mar 2023
Verified reviewThe car was exactly as described, cleaned and fully serviced. The staff was friendly and he did not hesitate to answer all of my questions.
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A. A.
22 Mar 2023
Verified reviewI was looked after and helped by professional, knowledgeable and friendly, responsive staff, who took the time and trouble to listen to my requirements, and act tirelessly trying to meet them.
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A. A.
22 Mar 2023
Verified reviewExcellent, staff are a credit to their company
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A. A.
22 Mar 2023
Verified reviewVery Satisfied. Great service I would definitely recommend Bristol Street Motors.
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A. A.
22 Mar 2023
Verified reviewI purchased the car without physical viewing. Delivery was done to my home. Car was in good condition with all documents enclosed. Overall satisfied with Bristol street motors Macclesfield staff who made my purchase experience smooth.
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A. A.
22 Mar 2023
Verified reviewGreat car. Excellent service provided by Harry from the sales team.
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A. A.
22 Mar 2023
Verified reviewGreat efficent service
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A. A.
22 Mar 2023
Verified reviewExcellent allround. Omar Akram was particularly good.
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A. A.
21 Mar 2023
Verified reviewExcellent customer service, professional and honest organisation, couldn't fault them one bit.
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A. A.
21 Mar 2023
Verified reviewGood, friendly service and was explained every part of the process going forward with the purchase
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A. A.
21 Mar 2023
Verified reviewGreat service and good communication. Found a car that fitted roughly what I needed
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A. A.
20 Mar 2023
Verified reviewGreqt company ! Staff very professional & hekpful from start to finish in choosing and purchasing for my needs
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A. A.
19 Mar 2023
Verified reviewDecent experience could do more with ensuring the car was immaculate and the issues resolved before having to come back
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A. A.
19 Mar 2023
Verified reviewBought my third i30n from hyundai at Nottingham. Love the new car got some niggles to sort out and will be a lot happier once they have been resolved.
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A. A.
19 Mar 2023
Verified reviewvery good
Reviews displayed in chronological order