Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
29 Mar 2023
Verified reviewVery good service. I would recommend that you speak to Lauren when visiting this branch.
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A. A.
29 Mar 2023
Verified reviewthe whole experence was extremely good all round specially the sales person good after sales catch up with nothing too much trouble
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A. A.
29 Mar 2023
Verified reviewIt was ok
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A. A.
29 Mar 2023
Verified reviewGreat buying experience from start to finish. Courteous and knowledgeable staff
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A. A.
29 Mar 2023
Verified reviewMy thanks for a very enjoyable experience; first class
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A. A.
29 Mar 2023
Verified reviewQuick, efficient, informative
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A. A.
28 Mar 2023
Verified reviewThey are a warm welcoming group, who make your buying experience feel pleasent.
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A. A.
28 Mar 2023
Verified reviewI'd definitely recommend Bristol Street Motors Renault Gloucester to friends and family because the sales person was very conscientious and friendly
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A. A.
28 Mar 2023
Verified reviewDefinitely check out this dealer if you're wanting to buy a new or used Ford - or any other make they have in!
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A. A.
28 Mar 2023
Verified reviewGet team Miss johnson amazing
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A. A.
28 Mar 2023
Verified reviewgood
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A. A.
28 Mar 2023
Verified reviewExcellent service and product!
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A. A.
28 Mar 2023
Verified reviewFriendly staff, smooth handover, no messing about, great car. No complaints.
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A. A.
28 Mar 2023
Verified reviewExcellent customer service, very friendly staff, not rushed & had time for individual customers. Also great communication by email.
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A. A.
28 Mar 2023
Verified reviewThe salesperson knew exactly what I was looking for. Glad he found me one which suits my needs.
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A. A.
27 Mar 2023
Verified reviewNo pressure to buy, have used them for previous vehicle. All of the staff were very pleasant and will use for next change on second car.
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A. A.
27 Mar 2023
Verified reviewAbsolutely fabulous experience buying a car from this franchise! I would recommend them to anyone who is looking for a new or used car.
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A. A.
27 Mar 2023
Verified reviewI found the whole team to be approachable and knowledgeable. They made the purchasing of my new car an easy and efficient experience. The follow up call made me feel like a valued customer.
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A. A.
27 Mar 2023
Verified reviewEasy to use and complete the questionnaire
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A. A.
26 Mar 2023
Verified reviewI had a very good experience . The salesman Martin is excellent at his job. Will 100% recommend
Reviews displayed in chronological order