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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
1 Apr 2023
Verified reviewvery good
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A. A.
1 Apr 2023
Verified reviewProfessional help from the salesman I felt with from showing me round my new car to help and guidance on all paperwork . No pressure sales .after sales was 5* . can't fault vertue honda Stockton in any way
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A. A.
1 Apr 2023
Verified reviewIf you want Honda good courteous friendly service then go see Emma Harris
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A. A.
1 Apr 2023
Verified reviewGreat experience buying my new car.
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A. A.
1 Apr 2023
Verified reviewI'd recommend Vertu Honda Doncaster because Ajay was brilliant proper made me feel comfortable and happy with no pressure
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A. A.
31 Mar 2023
Verified reviewI Recently bought a car from Bristols Motors Vauxhall at Lyme Green. Luke looked after us very well. I wouldn't hesitate on recommending them. Thank you for all your help.
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A. A.
31 Mar 2023
Verified reviewGreat team
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A. A.
31 Mar 2023
Verified reviewGreat customer service
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A. A.
31 Mar 2023
Verified reviewSaw the car I wanted and made appointment to view it. Test drove it and was happy. Car was delivered to me and they part exchanged my old car.
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A. A.
31 Mar 2023
Verified reviewExcellent service - friendly and helpful staff - making you feel at ease whilst looking for the right car - would highly recommend.
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A. A.
31 Mar 2023
Verified reviewExcellent
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A. A.
31 Mar 2023
Verified reviewBrilliant customer service, nothing was too much trouble. Everything was well explained and staff very friendly. A credit to BSM.
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A. A.
31 Mar 2023
Verified reviewnothing short of excellent, the guys at the cheltenham branch are beyond a bar above the rest, and Dennis in particular is incredible. Before going anywhere else, I would recommend going to there first, even if you live in Glasgow, worth going to cheltenham for their team! Thank you so much for helping me obtain the perfect car! ♡♡♡
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A. A.
31 Mar 2023
Verified reviewGreat Car
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A. A.
31 Mar 2023
Verified reviewFound this vehicle on site, sent them a message that we were interested and had a call back the next day. We could only see the vehicle four days later, which was not a problem. Had to travel two hours and back to secure the vehicle.
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A. A.
30 Mar 2023
Verified reviewVery good, great service. I would recommend.
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A. A.
30 Mar 2023
Verified reviewFound a car that looked right for me on the Vertu site, which had all the main info I needed. The dealership offered a refundable deposit so that I could reserve the car until I had been able to test drive it. They made the purchase process easy and were polite and porfessional throughout. I'd use them again for sure.
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A. A.
30 Mar 2023
Verified reviewi actually enjoyed buying my car.
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A. A.
29 Mar 2023
Verified reviewA smooth process from start to finish.The dealer offers a very thorough service.
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A. A.
29 Mar 2023
Verified reviewAll good
Reviews displayed in chronological order
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