Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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A. A.
5 Apr 2023
Verified reviewProfessional, patient, friendly and not at all pushy. I would highly recommend.
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A. A.
5 Apr 2023
Verified reviewExcellent
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A. A.
5 Apr 2023
Verified reviewA good experience which you need to feel when replacing and purchasing another vehicle.
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A. A.
4 Apr 2023
Verified reviewExcellent Service Department and great Sales team.
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A. A.
4 Apr 2023
Verified reviewI'd suggest Bristol Street Motors Nissan Bradford to a friend because the customer service is excellent, but they are not pushy. From the lovely receptionists who answer the calls to the sales team - everyone was courteous, helpful and friendly. Any questions I had were answered fully and explained without patronising me. I did not feel pressured into buying the car or rushed into paying for it.
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A. A.
4 Apr 2023
Verified reviewHaving had my previous car serviced at Vertu Honda Huddersfield, I was confident in purchasing a new (used) car from them. The service provided by the sales assistant, Dante McCrea, and the rest of the sales team was equally as helpful, friendly and efficient as I have found the service team to be. The whole process was conducted smoothly and easily.
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A. A.
4 Apr 2023
Verified reviewGood professional service, first class dealership
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A. A.
4 Apr 2023
Verified review100% Vertu Honda Derby were great because of Sam Walker my sell agent was incredibly helpful friendly and professional ☺️
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A. A.
4 Apr 2023
Verified review100% professional, Especially Sam Walker my sell agent.
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A. A.
3 Apr 2023
Verified reviewCustomer service was excellent , and very professional ,extremely satisfied with my KIA CEED..
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A. A.
2 Apr 2023
Verified reviewMet my expectations for staff, service and vehicle
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A. A.
2 Apr 2023
Verified reviewThey were very good. They did not explain that the car had no DAB which I thought they should have. They did arrange for a towbar to be fitted for me which was very helpful.
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A. A.
2 Apr 2023
Verified reviewVery good experience easy to understand, good recommendation for my needs.
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A. A.
2 Apr 2023
Verified reviewExcellent service
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A. A.
1 Apr 2023
Verified reviewGreat place, very friendly and helpful salespeople and maintenance personal.
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A. A.
1 Apr 2023
Verified reviewQuality service done remotely which surprised me. Ciaran was great and kept me informed throughout. Would recommend highly and would use again if it were my local dealership but unfortunately it isn't.
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A. A.
1 Apr 2023
Verified reviewVery pleased and happy.
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A. A.
1 Apr 2023
Verified reviewnice and easy experience.pleasant salesman without being pushy
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A. A.
1 Apr 2023
Verified reviewvery professional and friendly service
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A. A.
1 Apr 2023
Verified reviewVery professional. Vehicle meets my needs and was well priced. Sales staff were excellent as well.
Reviews displayed in chronological order